3alarm
Scottsdale,#2REBUTTAL Owner of company
Wed, October 29, 2008
I not only explained that this was a family run business and that my father who lived with me had a life threatening stroke and was in the process of dying and needed my care, but I sent him the items he ordered with an apology and I NEVER charged him a dime for the products OR the shipping. I did what I thought was best for my family and my customer. The BBB was notified of my actions and deemed it appropriate and fair. I have since closed my shop since my stepdad's death and returned to a more gratifying and more appreciated line of work. I went back to being an ER/Trauma RN and don't regret the time I took away from my business to care for my dying step dad. Stay safe and God Bless. Tara Wolf