- Report: #89934
Complaint Review: 3G (long Form): HI3G ACCESS AB - Stockholm Other
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Author Not Confirmed
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3G (long Form): HI3G ACCESS AB
Tegeluddsv Stockholm, 11337 Other, Sweden
Phone:
077-1735300
Web:
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3G, (long Form): HI3G ACCESS AB 3G never stopped billing, even reported me to collection agency after cancellation of service Stockholm, Sweden
I signed up for a 3G telephone in Stockholm, Sweden in summer of 2003. Due to poor network coverage (making the phone useless half of the time), I prematurely cancelled my contract. It was bad service, but at least they were polite about letting me out of the 12-month contract.
I receive the bill for the second month (which was expected), and paid it. they then sent another bill.
I have since called the technical support several times to 're-cancel' the subscription, each time, with them refunding the money for the bill and promising an end to my billing. It stopped after december, 2003.
Last week, I receive a bill FROM THE COLLECTION AGENCY asking for money due for a december bill. I'm waiting on hold now (have been for 25 minutes) simply to tell them that they've inappropriately reported me to a collection agency.
In conclusion, even if you think you can defeat their billing department, the network coverage is crap anyway.
Mark
Stockholm
Sweden
I receive the bill for the second month (which was expected), and paid it. they then sent another bill.
I have since called the technical support several times to 're-cancel' the subscription, each time, with them refunding the money for the bill and promising an end to my billing. It stopped after december, 2003.
Last week, I receive a bill FROM THE COLLECTION AGENCY asking for money due for a december bill. I'm waiting on hold now (have been for 25 minutes) simply to tell them that they've inappropriately reported me to a collection agency.
In conclusion, even if you think you can defeat their billing department, the network coverage is crap anyway.
Mark
Stockholm
Sweden
