- Report: #1037864
Complaint Review: 42photo - New York New York
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Author Confirmed
Why?
42photo
378 5th Ave New York, 10018 New York, United States of America
Phone:
888-810-4242
Web:
42photo.com
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Business Rating:
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42photo 42 nd st photo, 42photo.com Tricks you into buying overpriced items you don't need New York, New York
Company with the lowest price for a Cannon Powershot G15. After placing an order online, they call and tell me I need a special SD card for it to work. The sales pitch I remember was "double the memory of what you order" and "I'll discount the camera to help you out".
When I got the package, my credit card charge was $100 extra for a 4gb SD card that normally sells for $25 locally. I call them and want to return the $100 SD card. What they had done was made it a "package deal" and I would have to send everything back. Shipping plus 20% restocking fee! Around $115. UNECONOMICAL I then said I would dispute it with my credit card company. Of course they had heard that before and said it wouldn't do any good. Final Offer: they would give me a $20 credit.
I doubt anybody could come out ahead by buying from this company even if you did refuse any of their "add-ons" and "must haves". I'm just surprised they didn't try to sell me the battery that comes with it.
When I got the package, my credit card charge was $100 extra for a 4gb SD card that normally sells for $25 locally. I call them and want to return the $100 SD card. What they had done was made it a "package deal" and I would have to send everything back. Shipping plus 20% restocking fee! Around $115. UNECONOMICAL I then said I would dispute it with my credit card company. Of course they had heard that before and said it wouldn't do any good. Final Offer: they would give me a $20 credit.
I doubt anybody could come out ahead by buying from this company even if you did refuse any of their "add-ons" and "must haves". I'm just surprised they didn't try to sell me the battery that comes with it.
1 Updates & Rebuttals
David
Benbrook,Texas,
A misunderstanding
#2Author of original report
Mon, March 25, 2013
Everything was "made right". The confusion on whether or not I needed the special SD card was explained and it turned out to be a good price also. The sales staff was very helpful when notified of my displeasure.
