Sam
Atlanta,#2REBUTTAL Owner of company
Wed, July 16, 2008
You placed this order over a year ago and you file this report in 7/08?! Have you emailed me about it? NO!!! International orders can not be tracked, any time there is any issue with an international order I always resend the order and email the buyer asking them to inform me when the package arrives. But if you DO NOT EMAIL me about it, I don't know about it. You say you mailed a letter? Did you do anything else, did you email me (you say you did, but to what email?), did you call me? My phone number is listed on ALL ORDER emails. Get in touch with me if you never got your order. I am not trying to rip you off! I would not have a business that has been going strong for over 8 years if I was in the business of ripping people off. Sam
Yuri
Yoqneam,#3Author of original report
Tue, July 17, 2007
I sent a notification e-mail where I informed the business that I filed a report. Until then, all my attempts to contact were unanswered. Then, I suddenly get a reply that my item has been sent. After two weeks I recieved it.