I December I went to their web site and paid the $1.95 to view the web site. I saw nothing there which is not available for free from sba or US government web sites. Then when my card was declined for over limit, I discovered that they had charged me $58.61 for a monthly subscription fee. I did not authorize these charges.there was a charge on 12/15/2008 and then another one on 1/15/2009.
I finally got through to someone at the service desk and discovered that the information that I requested on Dec 7 from your wensite for $1.95 , had a clause somewhere that said it was a 7 day trial and that a monthly fee would activate. I can assure you, that clause is not clearly stated nor alerted because I never would have processed the request for the information.
What I found is that the information which you sent from my initial request is useless. I found better information going to free web sites the government provides. I am requested that they credit back both the charges from Dec 15 and Jan 15 to my account, and they said they would not . They said they would close the account. Also , I beleive as a result of using their web site, my account experienced a security breach. I sent an email to their
[email protected] on 1/26/2009 but have not heard back from them. DO NOT do business with this company
Jm
Lake Oswego, Oregon
U.S.A.