- Report: #562973
Complaint Review: 800VMailbox Inc - Forest Lake Minnesota
Reported By:
ridiculous -
Asheville, North Carolina, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
800VMailbox Inc
24078 Greenway Rd., Ste. 3 Forest Lake, 55025 Minnesota, United States of America
Phone:
877-376-6502
Web:
Categories:
Business Rating:
(0)
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800VMailbox Inc 800 V Mailbox, 800 Voicemail Box Automatically billed $14.95 to my AT&T bill without my consent Forest Lake, Minnesota
A re-occurring monthly $14.95 charge was added to my AT&T telephone bill without my consent. When I called to question and remove the charge, the 800VMailbox representative said my phone number was under a different name so it must have been an accident. Sure. They should be verifying the name on the account before billing. The agent was hostile about this and is clearly accustomed to being attacked. I see numerous other reports of people being billed without their approval. Please review your telephone bills carefully. You must apply a block to your account to prevent these "Enhanced Billing Services" from 3rd parties to be billed automatically. Millions of people are likely being billed $14.95/month unbeknownst to them. AT&T should be doing something to prevent this abuse.
