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  • Report:  #455565

Complaint Review: 86th Street Photo And Video - Brooklyn Internet

Reported By:
- Wilmington, North Carolina,
Submitted:
Updated:

86th Street Photo And Video
http://www.86photovideo.com Brooklyn, Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Whatever you do, stay away from this business!!!! Everything negative you read on the internet is true. They advertise low prices, THEN YOU GET THE E-MAIL THAT SAYS YOU HAVE TO CONFIRM YOUR ORDER BY PHONE. At this point they hook you up with $159 SD cards -- which I was told was $59 (and worth no more than $30), expensive protection plans, etc... When I disputed the price I was given on the phone, I was told it was recorded so I asked to hear the recording. Of course that was for internal use only.

Since you receive no itemized order confirmation by e-mail, the first time you know what you've actually been billed is when you look at your bank account (I used the poor judgment of paying with a debit card -- never again) The $9.95 shipping charge became $49.95 and the $39.99 three-year protection plan became $39.99 PER YEAR. My $149 GPS became a total cost of $455.

They make sure to note on the invoice they send with the item that it is a "package deal". This keeps you from returning any single item and if you return the "package" you get hit with an outrageous "re-stocking fee". If you try to reason with them they use foul language and accuse you of trying to take food from their children's mouths. I was finally able to get an $80 refund on the protection plan but still ended up with an SD card I did not need (and was told I had to have it) and a GPS that I could have bought for $199 + tax.

I wish someone would stop them from preying on consumers. I always considered myself to be pretty savvy but they sure nailed me. They are VERY slick. My hope is that I can save at least one consumer from the headache I ended up with.

The GPS seems okay but I will never look at it without remembering what this "company" did to me and feeling like a complete fool. I read on other sites that they operate under various other names so be on the lookout for that BEFORE you buy anything.

I highly recommend you do your research before making any purchase. I was taken in by the 5 stars on a website that shows companies with the product you are searching for and the price. DO NOT BELIEVE EVERYTHING YOU SEE -- CHECK IT OUT CAREFULLY! I find it hard to believe with all the negative postings on numerous sites that these guys are still allowed to do business!

Anonymous

Wilmington, North Carolina

U.S.A.


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