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  • Report:  #399555

Complaint Review: 86th Street Photo & Video - Internet

Reported By:
- Frederick, Maryland,
Submitted:
Updated:

86th Street Photo & Video
www.86photovideo.com/ Internet, U.S.A.
Phone:
800-815-2040
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Initially I ordered and provided a credit card number. Then they emailed me and requested that I phone them. They told me it was out of stock and would be 2 to 3 weeks. I agreed to wait and then three weeks later they told me it was still on order and would be a few more weeks. Then they did offer me the same GPS with new maps for $319.00, and informed me the unit I ordered was loaded with old 2006 maps. That information was not in the description when I ordered it.

I called Garmin and was told that if you buy a GPS with out dated maps, Garmin provides you with instructions how to download the current ones free for 30 days after your purchase of a new unit. Then I found 86th Street was still offering the Nuvi 760 GPS for $219.00 usually shipping in 1 to 2 days.

I phoned again and was told that the folks at Garmin were wrong and that the unit advertised for $219.00 was the same unit I ordered with the outdated maps but that it was out of stock just like mine. Note: the description does not state that it has old maps nor are they offering the $319.00 unit (I guess that may tip people off).

Finally, I came across the Ripoff Report and found that this is common practice by 86th Street Photo & Video. I have cancelled my order and am now worried about what they will do with my credit card info? They gave their word that they will just destroy it, Why don't I feel comfortable trusting their word????

Do yourself a favor and stay away from these folks!!

Jack

Frederick, Maryland

U.S.A.


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