Christopher
Xenia,#2Consumer Comment
Mon, February 07, 2005
Dear Sarah; Customer Service Manager, Thank you for responding to my report on 900DATELINE. I must say however, as Paul has pointed out, that your response did nothing to legitimately argue your case against the charges filed on our phone bill. First of all, I mentioned nothing about MCI, although checking I did see however that 900PROFITS (the core company using dateline, psychic lines and adult lines as business ventures for quick cash) are an affiliation of MCI. I said nothing about MCI billing our household, SBC is our carrier and had the '900' number listed as a third party billing. I received no bill from MCI, which if my family is dishonest and actually dialed the number why wouldn't MCI just send us the bill? Because, most people don't take the time to thoroughly read through the entire phone bill, especially the small charges which appear mainly toward the end for '900' calls. As for impossible, simply read through any posted messages hear about billed calls that appear on phone bills at times when it was impossible for anyone to have used the phone...vacations, at work/school...don't live there anymore. It is not "impossible" to send third party bills to someone's phone company, I know, I had a long discussion with SBC about the first bill from INTEGRETEL and the details of the bill could not be given to me because they appear as computer symbols to the SBC operator or customer service person. They will provide billing of third parties on a person's phone bill, but will not enforce the charges if disputed by their customners. If this is such a legitimate charge, why would SBC have no problem removing the charge? Why would your legitimate company post 'disputed charges' as the one main worry of potential '900' line business operators? I note that you gave a web address to prove your legitimacy, but you failed to list your own business sites address. Well, that's one aspect of my letter I forgot; so anyone wishing to view the wholesome business practice that Sarah is defending, please visit, www.900profits.com/3.html and just for yourself. My favorite part of your letter is; "If they don't pay the bill, that's fine..." I don't know of any company who offers a legitimate service who would let people not pay. Why don't you just make if free if your billing practices are so accomodating and saintly? In fact, your billing department is the nicest one I've ever heard of for any company. As for myself, I do know what I'm talking about and could list facts, figures and computer scams that would build a website as large, well, as large as RipOffReport.com. I just wouldn't be able to offer the webspace to let people write their own warnings of bad business. And lastly, Sarah, I still haven't received my bill for your number that we picked up the phone and dialed. I'm waiting.
Paul
Anaheim,#3Consumer Suggestion
Mon, February 07, 2005
Customer Service Manager, since you claim your company is strictly legit, tell us, what exactly are you selling that is worth $24 for 9 minutes? Is it the secret of life itself? Perhaps the recording you're hustling is the answer to everyone's prayers. Or, maybe it's everything you ever needed to know, condensed down into 9 minutes? If you had something like that, it might actually be worth $24. However, it's far more likely that the recording is mostly nonsense. Worthless information. Of course, the money charged is certainly real, isn't it? Your company would run screaming to the authorities if someone sent in Monopoly money, for example. Please, tell us what you're selling. Then, we can judge for ourselves whether it has any value or merit. You see, it's not that people don't believe you. It's just that we think you're lying. And, as for billing without actually calling, well, it's a phone company. What can you expect? Isn't that how they all operate these days? Can you really blame people for feeling this way? Phone companies are guilty of slamming, cramming, and jamming. Then they commit toll fraud, make obscene rate hikes, and assist modem hijackers in cheating Americans every chance they can. Don't even get me started on the Quest or Worldcom accounting fraud. You're with Mci, Sarah? Why am I not surprised? Mci was Worldcom. Now, they're running a multi-billion-dollar tax cancellation scam. Save your breath. You have zero credibility, here or anywhere else.
Sarah Patrus
Boca Raton,#4UPDATE Employee
Sun, February 06, 2005
This rip of report filled against us is non-sense. Our industry is under FCC regulation - we follow the law 100%. Our company is an extremely honest company and running for many years without any complaints: http://www.fcc.gov/cgb/consumerfacts/900Fact.html MCI doesn't bill people's phone bills unless they call the number, or someone from their home calls the number. Their is no way MCI can bill a home without someone actually calling the 900 number. To say that our company is a ripoff and to make thes claims that we billed them for no reason is totally not the case. Someone at their household is not being honest. 900 calls don't just appear on people's bill. That' impossible. Someone dials the number, and they are told of the fee. They can hang up before being billed. Our company follows the law exactly and we have been doing so for many years. If they don't want to pay the bill, that's fine - but to say that we just put charges on their bill for no reaon is completely not the case. Also, please note that this website (ripoffreport.com) doesn't paint a full picture since many of the people filing these reports obviously don't always know what they are talking about. Sincerely, Customer Service Manager