I placed my order for a heated electric blanket that you can use from the car on December 5, 2016 and I've sent a dozen emails back and forth but still nothing and now here it is today February 1, 2017 and still nothing! I have been told over and over again to allow an additional 5-9 business days for my package to arrive but still nothing and every time I ask for a refund or a phone number so I could speak to someone over the phone I've gotten nothing! I do not recommend this site to anyone! It is a SCAM!!