Antonio Carver
Augusta,#2Consumer Suggestion
Mon, December 22, 2008
i have dealt with several body shops in augusta ga that are used by richmond county for towing and your account doesn't sound right. if you wanted ricks paint and body to tow your car from an accident the deputy is obligated to call them for you. if your chosen service can't be reached, if you don't make a choice when asked , or if you change your mind after stating no preference, that is on you. not the shop that the deputy called for you. as far as being let to the car, it is my understanding that you must show proof of ownership (title, etc.) to richmond county sheriff department and get the mandatory claim check,(that they must give to you if your paperwork is any good) to pick up your vehicle. with that ticket rick's paint and body will pick up the car for you. without it the shop that has the car you wrecked is not supposed to let you near the car. that is via the contract that the body shops have with richmond county to protect the true owner of the car's property. it sounds like they were being nice letting go to the car the first time. as far as the price of the tow, it is set by the sheriffs office , and they would make the body shop comply if you are not being charged the right price. if the county would not help you in this situation and the body shop would not help you, it sounds like the problem may have been at your end? maybe? do you think? i don't know if you are racist or not but, i know that when i act like an idiot in a place of business, i get treated like an idiot too, and whether i'm darker than those around me or not it doesn't seem to matter. ignorance is a universal color. lastly , i know people that know mr proctor , and i am told that he is a fair man , and that his shop has been open a long time . your story doesn't seem to be in line with peoples experiences i've heard about, or my own in augusta, which makes me wonder where the problem truly lies. bless your heart lady.