Complaint Review: A. John Enayati MD MPH Century City Wellness Center - La California

I did not see any information on Dr. Paul. S. Nassifs website (so I assume there is no information on Dr. Nassifs website) stating that I had to carry out medical tests prior to surgery. Lisa Greene coordinated and arranged a consult for my medical test with Dr. Enayati.

Prior to flying to the US Lisa Greene quoted me a total of $700 for the medical tests, and I had to accept that quote because surgery was immediate. In my country (I was a turist/patient flying in for surgery) such medical tests are much cheaper. If Lisa Greene had told me what medical tests were required at least two days before she informed me which ones were needed (and perhaps more details), I would have had done them locally and saved money. Anyway, very few days before departing from my country, after asking Lisa Greene some times to provide me with the list, Lisa Greene told me which medical tests I required. Luckily in one day, before departing, I managed to finish the list (which is not a small list)of blood tests and HIV tests (in my country). I did not do the tests again at Dr. Enayati so Dr.Enayati did the rest of the medical procedures requested prior to surgery and he charged me $662.00 and I saved only $38 from the $700.00 quotation Lisa Greene stated.

Note: To my knowledge, procedures carried out with Dr.Enayati consisted in EKG, CXR, UA and Medical clearance; and I was charged: $662.00.

To my knowledge, procedures not carried out with Dr.Enayati consisted in: CBC, PT, PTT, CHEM6, HIV Antibody, Hepatitis B Surface Antigen and Hepatitis C Titer, and I saved $38.00.

(If Dr. Enayati considers the quote and procedures not to be accurate and I will do further research and if figures need to be changed, I ll do it  because I am not a doctor to be accurate but to my knowledge I am more than sure these are the figures and name of tests)

I do not know about you but I am not used to paying those prices for medical tests and for me that high price is a Rip Off which I had to pay out of my pockets. Furthermore, considering he charged me $662.00 for the other procedures, only $38 is, in my opinion, very little. I mean, I prevented to undergo several tests which in my country are very expensive; I do not know why all those tests amounted to only $38.00.

Few days later I sent them emails asking them to send me prices for every procedure they carried out on me, and they did not reply to me. Their website states that they will respond within 48 hours. The following is the email:

Dear Dr Enayati,

I sent you an email 2 weeks ago regarding the sum of money requested by you and my actual payment but you did not answer me-not as indicated on your website that you will answer customers within 48hrs.
 Please I do request the prices for every procedure carried out on me, for example the price for a chest x-ray is: $????

Thank you

I do understand that there would be some technical faults using internet communications (perhaps my emails did not reach Dr. Enayatis office) so I am using this blog to surely reach your office. I am waiting for your answer to fulfil my request: I request individual prices for every procedure carried out on me.

Apart from requesting Dr. Enayati to quote me the prices for different procedures individually, I also ask the general public, please, to inform me whether I was ripped off or not. Thank you very much.

Apart from this complaint I would like to inform anyone that plastic surgery should be treated as a complex and serious surgery so I advise you not to rush and do reasonable research.

Since I do not have a contract (I forgot whether I signed one or not; however, I do not have it at hand) impeding me from posting about the doctor, I simply proceeded. On the whole, I add that I was treated well by Dr. Enayati during my visit.