- Report: #1277457
Complaint Review: Aabaco Small Business - Internet
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Aabaco Small Business
Internet, USA
Web:
luminate.com
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Aabaco Small Business Yahoo Small Business incompetent unhelpful disorganized uninformed Internet
After using Yahoo Small Business for my non-profit for years they sold out to Aabaco Small Business who promptly shut me off as far as updating or modifying my website. When I hit the "Publish" button on the site builder and entered my usual id and password I got a notice that I had to set up a new account with Aabaco. When I clicked the link I was taken to a page where I was instructed to enter my email and password and was to receive a new id and password for web publishing. I never received an email and the email server, also Yahoo, had the same problems. Couldn't log on to get messages.
I next called the support number where I got a very far away sounding connection and a foreign accent that was barely understandable. After a very long time they decided that I would have to submit new credentials for the owner of the account and that would take four to six months. After several tries they just cancelled the account and shut it down.
For anyone thinking of using this company you better think again. Years of data and photographs for this history site was basically lost and would take months of continuous work to re-program it into another web provider. Do not use this company.
1 Updates & Rebuttals
Joshua
Alabama,Malaysia
Beware of Aabaco Small Business
#2General Comment
Wed, December 14, 2016
Cancelling a plan from their web interface seems to be not working. Found out the hard way as charges were transacted on my credit card. Customer service claimed that cancellation was not executed even though it was done months ago. They claimed that they were only notified like 2 months later. This is a joke for a technology company. Best part, Customer are always wrong !!! Gave up on the refund. Bunch of loosers ! Moved out and will never use them ever again and will warn others about their way of scamming. Beware !
