Russ
Vestal,#2Consumer Suggestion
Wed, May 19, 2004
Amanda, My father served 26 years in the Army, and I always respected AAFES services. But, as in any large organiztion, there are going to be lapses. Still, that is pretty ridiculous. I was looking on their website and they say "AAFES is in business to serve Soldiers, Airmen and their families around the world." This seems to be a pretty clear violation of their mission. Anyway, I would contact your Congressman, Joe Wilson. He even serves on the House Armed Services Committee which oversees AAFES. A phone call from his office should whip AAFES into shape pretty darn quick. I pasted his contact information below. Just be prepared to give them copies of any paperwork you have. Good luck! District Offices: Lowcountry Office 903 Port Republic Street, Beaufort Phone: (843) 521-2530 Fax: (843) 521-2535