- Report: #569615
Complaint Review: AAmco - Albuquerque New Mexico
Reported By:
SomeHumanBeing -
Santa Fe, New Mexico, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
AAmco
6629 Lomas Boulevard Northeast Albuquerque, 87110 New Mexico, United States of America
Phone:
505-340-3453
Web:
www.Aamcoalbuquerque.com
Categories:
Business Rating:
(0)
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AAmco Mike sabotaged my classic 1963 Falcon! Fraud rip-off theft. Albuquerque, New Mexico
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Terrible,, horrible place full of dishonest untrustworthy people to be avoid at all costs! Absolutely, positively the WORST service I have ever had, at any business of any type, in my life! Seriously, take your car ANYWHERE else! These guys repeatedly screwed up my Ford four-speed manual, practically the simplest transmission ever made! Five months with car sitting at their shop and $3000.00, Aamco never fixed the *** thing. So after being utterly disgusted with them, I gave the car to one of Goldenwest Community College's auto techs, and he fixed the car for $75.00, and additionally, he pointed out numerous components Aamco had tampered with for NO APPARENT REASON. Only conclusion was actual sabotage! Case reported to BAR and NM general.
When I first picked it up, and took it home it did not take me long to notice it leaked about a quart a day, the recently rebuilt transmission which was installed at the Aamco store at 68680 Ramon Rd. in Cathedral City, Ca 92234 was leaking, badly. I was advised to take the car to the Aamco store located at 6629 Lomas Boulevard Northeast, Albuquerque NM Lomas Street in Albuquerque NM 87110. They had my classic Ford with fresh paint sitting outside for literally 3 months attempting to repair a leak. Then, after a several MONTH "repair", the car drove seven miles before blowing a front input shaft seal and dumping quarts of fluid into the clutch. Ruining it. Then, after another few weeks, I was again told to come pick up my car. This time, I drove it for a few days and it now it occasionally engaged BOTH first AND reverse gear at the same time. This would not only render it undriveable, but impossible to push as well. So, again it went back to Aamco. They spent another two weeks trying to fix the sticking in gear problem, and told me to pick it up for the fourth time. At which point, during the test drive with the head technician named "Mike" in the car with me, it had a new vibration so bad you wouldn't drive over 50mph on a dare. The tech swore it was normal even though the car never did that before. When I complained, and was reluctant to take it home, I was threatened by the staff and told to take my car home despite it not being repaired. So, after being threatened, I took it home.
Despite being given literally thousands of dollars to completely rebuild the transmission, clutch and U-joints, neither the Albuquerque store, nor the California store ever fixed the problem or took responsibility.
I had spent almost 3000.00 and it was now far worse shape then it was dropped off initially. So, I immediately reported the case to both BAR and NM attorney general. The Albuquerque NM Aamco store blamed the other California Aamco store and so forth, and the car never got fixed, and I never saw that money again.
After the ordeal with Aamco, I gave the car to a friend of mine's kid who was enrolled in classes at Goldenwest Community College. He found that the car vibration problem I felt on the test drive of the fifth repair attempt was caused by missing "pilot bushing" and a loosed "pinion nut" (evidentially very dangerous to boot!) He repaired the problem for $75.00! The instructor of the class told me that in his 33 years as a Master Auto Tech, he'd never seen anything like this and the only conclusion was actual sabotage.
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