- Report: #710657
Complaint Review: AARP Medicare RX - Hot Springs Arkansas
Reported By:
WD -
Scottsdale, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
AARP Medicare RX
P.O. Box 29300 Hot Springs, 71903 Arkansas, United States of America
Phone:
1-888-868-5575
Web:
www.aarphealthcare.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AARP Medicare RX They just want your money, and don't care about you or your problems Hot Springs, Arkansas
Talk about ripping off your customers and then treating you like you are too old you do not have a say or knoweldge about the matter.
I enrolled in this program because senior citizens are made too, in the enrollment period in 2006 I choose AARP Medicare RX, then two days later I enrolled in Humana because it was way much cheaper. You are allowed to do this in the enrollment time, and can change your mind.
I paid Humana, claims for medicine were posted through Humana. No problems there. Then guess you started billing me AARP. Many phone calls, and to Medicare. The matter was dropped and I assumed taken care off.
This year I enrolled into AARP Medicare RX, a cheaper plan. Not a problem, but they took my payments and put them on the 2006 bill. I am now in default of my insurance. I called them and Kaylea, just basically said it doesn't matter what I say or what proof I have, that is the way it will be and if I continued to interupt her she was going to put a refusal to listen in her notes and that would cause further problems for me. Her tone was begrading and I felt like a little kid. So much for customer service and she didn't care about 2006, her computer information is correct, and it doesn't matter what I say.
So basically, they took my money, and they want more, and since I cannot disenroll and have to be in a plan, I guess they get their way and my limited retirement funds. AARP Medicare RX is a bad plan for senior citizens and they don't like us old people. They just want your money!
I enrolled in this program because senior citizens are made too, in the enrollment period in 2006 I choose AARP Medicare RX, then two days later I enrolled in Humana because it was way much cheaper. You are allowed to do this in the enrollment time, and can change your mind.
I paid Humana, claims for medicine were posted through Humana. No problems there. Then guess you started billing me AARP. Many phone calls, and to Medicare. The matter was dropped and I assumed taken care off.
This year I enrolled into AARP Medicare RX, a cheaper plan. Not a problem, but they took my payments and put them on the 2006 bill. I am now in default of my insurance. I called them and Kaylea, just basically said it doesn't matter what I say or what proof I have, that is the way it will be and if I continued to interupt her she was going to put a refusal to listen in her notes and that would cause further problems for me. Her tone was begrading and I felt like a little kid. So much for customer service and she didn't care about 2006, her computer information is correct, and it doesn't matter what I say.
So basically, they took my money, and they want more, and since I cannot disenroll and have to be in a plan, I guess they get their way and my limited retirement funds. AARP Medicare RX is a bad plan for senior citizens and they don't like us old people. They just want your money!
