- Report: #804301
Complaint Review: AARP Secure Horizons - Oklahoma City Oklahoma
Reported By:
Bo -
Oklahoma City, Oklahoma, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
AARP Secure Horizons
Oklahoma City, Oklahoma, United States of America
Phone:
Web:
www.aarpmedicareplans.com/Advantage
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AARP Secure Horizons Generic drug ripoff Oklahoma City, Oklahoma
This is a Medicare Complete plan, which covers some prescription costs. Lipitor is now available in a generic form( as of 12/1/2011). However, Secure Horizons is charging the same co-pay as they do for brand name Lipitor. I called their customer service, and as usual the telephone rep could not answer my question as to this charge. The rep then puts you on hold until their phone system disconnects you several minutes later. This has happened to me several times in past. Their operating procedure seems to be if they can not answer the question, just hang up on the customer.
