- Report: #369596
Complaint Review: Abraham Roth Associates - Massapequa New York
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Author Confirmed
Why?
Abraham Roth Associates
www.abrahamroth.com Massapequa, New York, U.S.A.
Phone:
877-482-2740
Web:
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Abraham Roth Associates Contract isn't worth the paper it's printed on Massapequa New York
If you're looking for a professional, customer-oriented, responsive collection agency, keep looking. Don't fall for Howard's pitch. I turned two accounts over to them six months ago. Their contract said they would receive a 20% commission. Yet, after they told me they collected one account in full, the amount I rec'd was $700+ less than 80% of the outstanding debt.
Their contract states that they will provide the Client with an appropriate statement reflecting monies collected. I never saw one. I have no idea what the status is on the other account I turned over to them. Numerous calls made to their office to obtain a status received no response, although each time I was assured that someone would call me back. Further, I requested status via a certified letter and have received no response.
On one occasion, while I was attempting to carry on a conversation with whomever answered the phone (you'll get only first names at A-R Assoc.) another of their employees was shouting in the background, his words peppered liberally with the f-word. Another time when I complained to the person answering the phone that Steve never returns my calls, the person told me he couldn't be responsible for Steve's behavior. When I asked if there was anyone there who IS responsible, I was told they were out of the office. Only on one occasion did I talk to anyone who seemed interested in my situation. He was unable to provide me with status because he had been there only a few weeks. To me, that explained why he showed an interest - he hadn't been fully absorbed into the Abraham Roth Assoc business model.
Carol
Fancy Gap, Virginia
U.S.A.
Their contract states that they will provide the Client with an appropriate statement reflecting monies collected. I never saw one. I have no idea what the status is on the other account I turned over to them. Numerous calls made to their office to obtain a status received no response, although each time I was assured that someone would call me back. Further, I requested status via a certified letter and have received no response.
On one occasion, while I was attempting to carry on a conversation with whomever answered the phone (you'll get only first names at A-R Assoc.) another of their employees was shouting in the background, his words peppered liberally with the f-word. Another time when I complained to the person answering the phone that Steve never returns my calls, the person told me he couldn't be responsible for Steve's behavior. When I asked if there was anyone there who IS responsible, I was told they were out of the office. Only on one occasion did I talk to anyone who seemed interested in my situation. He was unable to provide me with status because he had been there only a few weeks. To me, that explained why he showed an interest - he hadn't been fully absorbed into the Abraham Roth Assoc business model.
Carol
Fancy Gap, Virginia
U.S.A.
