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  • Report:  #159149

Complaint Review: AC Delco - Nationwide

Reported By:
- Brandon, Florida,
Submitted:
Updated:

AC Delco
acdelco.com Nationwide, U.S.A.
Web:
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Categories:
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2001 Chevy Cavalier purchased new. Tampa,Florida

September 23,2005 - My service light came on,on the way to work.

The next day I asked my Dad to take a look at car.He pluged his diagnotist tool up and got a code for my daytime running lights.

One light was barely on the the other one was shining brighter then normal.He popped the hood to discover the battery was wet and leaking from the positive terminal.Under the battery you could see the wiring had acid all over them.

After he removed the battery you could see all the damage the acid had done.The acid had ate the wires,leaked on the transmission and the metal plate the battery sits on in the car was completely corroaded.

After some discussion about the problem I remembered something similar happening before.After a phone call to a local dealership, I questioned what services had been performed on my car a couple of years ago.

The woman on the line mentioned a leaking battery and some wiring needing to be replaced in July 2003.After I told her I was having the same problem she replied,"Oh, that problems been going on for 8 or 9 years.The first time the battery is replaced under warranty and then it becomes the customer's problem."

I then questioned if they knew about the problem then why in the world would they put an AC Delco battery back into my car??

She did't have an answer to that question.

I had the woman at the dealership fax me a copy of my work order and we took pictures of the new damage to my car. Apparently there is a class action lawsuit against AC Delco. They need to place a recall on this battery before some gets hurt.

I will be completely happy if they reimbursed me for the cost of my new DURALAST battery and recall their crappy leaking battery that is ruining people's cars everywhere.

Michelle

Brandon, Florida
U.S.A.


3 Updates & Rebuttals

Michelle

Brandon,
Florida,
U.S.A.
Lack of maintenance??

#2Consumer Comment

Sun, October 23, 2005

Granted,Mary, if you look under the hood every month you could find the problem sooner BUT it would not fix the problem with the AC Delco batteries. They can not keep selling people these batteries when they know there is a problem with them ruining people's cars. Like Dan said above,I take care of my toys! My father is a mechanic and he changes my oil and checks my car over about every three months. So it's not like I've been driving me car around for four years and never having any maintanance done.My car is very well taken care of and running just fine with my Duralast battery. Ac Delco should do a public recall on these batteries.


Dan

Clarksville,
Tennessee,
U.S.A.
It is ONLY AC Delco batteries!!!

#3Consumer Comment

Thu, October 20, 2005

I had the same problem with my chevy truck and HAD the same results. I did several internet searches on other brands of side mounted battery terminals. I only fround problems with the AC DELCO types!!! So it is not the lazy American thing and I hate when someone has to result to stero-typing!!! I take care of my TOYS!!! How do you solve the problem??? Don't bother with AC Delco batteries, use another brands and this is just my opinion. ;)


M

San Antonio,
Texas,
U.S.A.
Lack of maintenance

#4Consumer Comment

Tue, October 04, 2005

As a whole, we Americans have gotten out of the habit of doing much or any preventive maintenance on our cars. Get in, turn the key, crank up the tunes, and go! The type of battery failure described here and the other ACDelco battery cases are a problem, yes, but a problem that can be avoided if the owner looked under the hood once a month or so. The leakage and subsequent damage are easy to notice and neutralize if treated early. Sounds like health advise for our own bodies, eh? A little preventive maintenance goes a LONG way to avoid catastrophic failure down the road.

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