- Report: #506460
Complaint Review: Acai Berry Breeze - Internet
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Acai Berry Breeze
http://acaiberrybreeze.net/ Internet, United States of America
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Acai Berry Breeze Acai Berry, Acai Burn, Losers, whatever. major rip off! Internet
I decided to try the "free" trial of the Acai Berry Breeze and pay the shipping and handeling of five dollars and some change... Well it made me feel sick so i stopped taking it and canceled it so i wouldnt get charged for another bottle automattically which i heared that they are O so good at doing!! Well here comes the other bottle in the mail, I took it to the counter and refused it. Well then i check my credit card statement and there it is! A whopping $88.90 for the other bottle which i canceled for.... I called them right away and "they dont give refunds" is what they say. I recommed that nobody uses this company ever again, they are a major rip off!!!! Low down peice of crap company can stick it where the sun doesnt shine! :)
3 Updates & Rebuttals
Miriam.Hudson
New York,United States of America
Hello,
#2UPDATE Employee
Tue, December 08, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
Hvn
Ocean ShoresW,Washington,
U.S.A.
Acai Berry Breeze
#3General Comment
Mon, November 30, 2009
I would be very interested in seeing a follow-up report from Pissed Off. I hope this person follows the guidelines in your rebuttal and gets back their money.
I am going to follow this report site to see the outcome.
wanda
Washington,United States of America
Hello
#4UPDATE Employee
Thu, November 12, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
