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  • Report:  #458155

Complaint Review: Acai Burn/ WU Yi Tea/ Insiders Secret / Comprehensive Weight Loss - Des Moines Iowa

Reported By:
- Billings, Montana,
Submitted:
Updated:

Acai Burn/ WU Yi Tea/ Insiders Secret / Comprehensive Weight Loss
Army Post Road Distributing, 3600 Armypost Rd. Des Moines, 50321 Iowa, U.S.A.
Phone:
866-9898945
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In November of 2008 I signed up, like the rest of you, for an acai burn free trial. The trick was to do this I had to put in my credit card info for shipping and THEN in the scection d line something or other I agreed to pay $59.95 a month for acaiburn and a 9.95 charge for some insiders secret and 4.95 for comprehensive weight loss...the only reason I know what these are is that I had to call and cancel and at that time I asked what the heck the charges were for. Additionally, because I put in two email accounts I got double charges for everything...so I was charged a total of 9.95 twice, 4.95 twice and 59.95 twice.....each withdraw transaction was on a different day so when I do look at my statements the small charges aren't very noticeable.

SO, because I have not been great about checking my balances I have paid $1047.90 for ummmm nothing. I didn't access Insiders Secrets or comprehensive whatever once. The only reason I realized this is because I overdrafted my checking account-I know my bad not checking but I am really good with numbers so it is easy for me to keep a running balance in my head if I am not being ripped off!

The stated the reason this was ok was because I agreed on the acceptance page....granted this is a creative way to make money at night but I don't know how these people sleep at night.

EVERYONE BEWARE-

Penelope

Billings, Montana

U.S.A.


1 Updates & Rebuttals

Gemma R.

Las Vegas,
Nevada,
USA
Hello

#2

Fri, September 04, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Respectfully,

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