Please avoid this company completely, do not work with them AT ALL. I did trade with them my wow account last sunday, and then I did receive an automatic response saying I'd receive what we agreed in about 12 hours.
5 days later I have got nothing. No account, no compensation, not a single answer to the tree mails I've already sent. The 24/7 online chat is ALWAYS offline.
To sum up, I have to insist...then again, don't use their services. Before doing business with them I came to this website and I thought...hmmm there is a risk involved in this...please don't do the same mistake I did, because you are going to loose everything.