Blackhawk Maintenance, LLC
Greeley,#2Author of original report
Fri, February 10, 2012
If you file suit against these jerks post it on here, I would be willing to get in on that and I am sure there are plenty of other people on here that would too.
Robin
Marshfield,#3UPDATE Employee
Fri, February 10, 2012
Ace is a scam. My small company recieved 2 cases of de-icers, that's a total of 24 cans. we did not ordcer the,...I called, a woman told me they called and got a confirmation. I asked what # she called, and she read off a # that does not belong to the 3 peoples #'s connected to the business. I said that is not our # you need to pick these up. She said I would get a call back, I got another bill. I wrote on the bill DID NOT ORDER COME PICK UP. To which a get another bill and a call. I explained to the man it was not ordered and they called the wrong # for confirmation. Oh he say I will look into it. What I get is a letter saying I have 15 days from date on letter to return "this will be realized at your cost" by UPS or this will go to collections blah blah blah. Do you know how heavy 24 cans of de-icers are. So I called and got Jermome, he stated there is no record of my conversation with the woman who quoted the wrong #..I said then you deleted it. He started arguing with me, the customer..arguing with me. WHAT A LOSER!!!!
So I well have trudge the 2 heavy boxes (I am a woman) to the UPS and pay 30 or 40 dollars to return something I never ordered. If I need de-icer I would go buy a can for 6 bucks, not pay 291.45 for 24 cans. Sadly this is all started with a tarp order which was also a NIGHTMARE one quoted price, different price on bill. If they ever call us again, or try this scam again I will hire a lawyer and sue them.