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Acidflyers.com Printingabox.com Outlandish Terms and Conditions no way to cancel Tampa, Florida
Synergenic Concepts LLP / Acidflyers.com / Printingabox.com these are allow owned by the same persons. They will extort any money from you where they see fit.
Terms & Conditions This policy was last revised on April 15, 2010.
5. Refund/Return Policy Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order. A minimum charge of $35 is applied to jobs Cancelled before our evening cutoff time of 6pm. A minimum charge of $50 is applied to jobs Cancelled before plating occurs at 8pm. No refunds will be given for orders Cancelled after 8pm of the same business day the order was placed. Each job is custom created for its owner, it can not be reused or resold. Therefore All Sales Are Final. Cancellation of design is $45 for time rendered on the design.
16. Claims and Disputes Claims for defects, damages, or shortages must be made by the client in writing no later than 48 Hours after delivery. If no such claim is made, Acid Flyers and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that Acid Flyers has fully satisfied all terms, conditions and specifications. Customer understands and agrees that if they should attempt to reverse a credit card charge (chargeback) and are unsuccessful (defined as losing the chargeback dispute) that Acid Flyers shall be entitled to recover costs associated with the chargeback including but not limited to accounting and legal time. Customer agrees to pay either 50% of the cost of their order or $250.00; whichever is greater. Customer expressly authorizes Acid Flyers to charge their credit card for the appropriate fees upon notification from Visa, Mastercard or American Express that the dispute has been decided in favor of Acid Flyers and agrees to waive any protest to said charge.
In their Terms and Conditions paragraph number 5. You can cannot cancel your order once it's in their system. You can cancel that order the same day but you'll have to pay a fee. What's the fee? Whatever they say it is. In paragraph number 16 if you attempt to dispute the charges and you lose you'll pay a minimum of $250. You'll lose. Why? Because of paragraph number 5.
Stay clear of this company their customer service is horrible and not willing to assist without incurring additional fees. Do not fall victim to their extortion. Buyer beware.