Ken Ericson (ACS)
USA#2UPDATE Employee
Mon, August 08, 2011
Its unfortunate this happened to you, and while were relieved an ACS employee wasnt involved it is a reminder that people should always be alert to the possibility of scams.
At ACS, we take the protection of our customers information very seriously and regularly assess and update our security procedures. But there are others who will try to steal personal information through spoofed emails and websites designed to fool you into revealing data online or over the phone.
You should be suspicious of phone calls and text messages as they are of e-mails asking for personal information. The golden rule to avoid being phished is to never hit "reply" or click the links within a suspicious email. Also, never respond to the voice mail or text message using the numbers provided in the text message or voice mail message.
Matt
Ogden,#3Author of original report
Sat, August 06, 2011
Upon further research I realize that I have mistakenly reported the wrong company, I checked the original number I called and it turns out that I actually dialed a phony number posted online which directs people to a scamming/phishing agency. I was informed about this once I started getting credit card charges from all over the country, and my bank asked about places I recently released my credit card info to. I remember that the women I talked to claimed that she could not locate my account, and asked for all my personal information and credit card information. I did some online research and noticed a couple people had similar reports when dialing the phony number, and the scammers claimed to be a completely different company when they called months before.
So please disregard the original report, I will remove this post within a week so that the company can maintain their good name. I apologize for any wrong doings.
K. Lightfoot
United States of America#4UPDATE Employee
Tue, August 02, 2011
Thank you for alerting us to this incident. We will investigate this matter and take the appropriate action.