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Active Periodicals ripoff Deerfield Beach Florida
This is a letter i wrote to a collection agency that api sicked on me for more money to their fraudulent subscrition deal.
Luebke Baker & Associates,Inc.
Active Periodicals has contracted your office to collect a debt they say I owe. Active periodicals contacted me by telemarketing and I signed up for a subscription where they were to take three payments of $55.00 to pay for it.
These were monthly payments on my mastercard. After the three payments they took a fourth and then a fifth payment before I caught it. I contacted them and it was then that they said the subscription was for 12 payments.
I canceled the subscription right then and told them not to send any more magazines. They said they would stop sending the magazines and that my subscription was then canceled but that they would continue to bill my credit card.
I then called mastercard and told them the situation and they reversed the last two payments active periodicals billed me and stopped the ability for them to bill me again. The person I spoke to at capitol one told me they had received several complaints on active periodicals concerning they same issue and had them listed as a possible scam company.
I spoke to the consumer protection agency and they advised me to get the voice recording of the subscription deal I made with active periodicals.
Active periodicals refused to send me a copy. They said I signed a waiver of the deal stating I would pay for 12 months instead of 3. The only paper I signed was a paper to send them stating I wanted them to send me a free watch.
I certainly dispute owing active periodicals any more money. And If at all possible I would like your company to get a copy of the voice conversation I had with active periodicals that they said was the contract on the phone.
Perhaps with the recording the company could be prosecuted for the way they do business and it would also clear up this matter.