- Report: #285414
Complaint Review: AD EFX - Los Angeles California
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AD EFX
ad-ex.com Los Angeles, California, U.S.A.
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AD EFX AD-EFX needs a "replacement" cheque for a cheque that cleared 4 weeks ago. Los Angeles CALIFORNIA
Several weeks after I bought a promotional package for spa treatments I was contacated by Ad-efx claiming that my cheque was returned because I did not specify that it was in american dollars seeing as it was from Canadian bank account to an American company.Adefx claimed that Royal bank, which is not the bank I was using when I wrote the cheque, notified them that they would not be able to accept the cheque and that they would be charging me a fee of 5.00.
As well, I was told that Ad-efx themselves were charged a 10.00 fee for depositing a returned cheque that they felt I should be accountable for. They also claimed that they had a copy of my returned cheque.
Adefx,however, could not tell me my bank account number because it was "unreadable".(yeah, right)
According to my bank statement, an email from a representitive of my bank, along with a phone conversation with my bank rep, the cheque had infact cleared and saw no reason that it would be returned unless of NSF which was certainly not an issue. And, if it were to be returned it would have been done so already.
I was also informed that, RBC cannot debit a fee from a Coast Capital bank account/client for any reason as Ad-efx claimed. Moreover, my bank rep said banks will gladly cash Canadian cheques for Canadian dollars which what happend and therefore AD-efx recieved more than 47.00USD.
Right now, I am being harassed by Ad-efx to send them a "replacement" cheque for 47.00USD which as Ive said was cashed several weeks ago.
Pissedoff
Victoria, British Columbia
Canada
As well, I was told that Ad-efx themselves were charged a 10.00 fee for depositing a returned cheque that they felt I should be accountable for. They also claimed that they had a copy of my returned cheque.
Adefx,however, could not tell me my bank account number because it was "unreadable".(yeah, right)
According to my bank statement, an email from a representitive of my bank, along with a phone conversation with my bank rep, the cheque had infact cleared and saw no reason that it would be returned unless of NSF which was certainly not an issue. And, if it were to be returned it would have been done so already.
I was also informed that, RBC cannot debit a fee from a Coast Capital bank account/client for any reason as Ad-efx claimed. Moreover, my bank rep said banks will gladly cash Canadian cheques for Canadian dollars which what happend and therefore AD-efx recieved more than 47.00USD.
Right now, I am being harassed by Ad-efx to send them a "replacement" cheque for 47.00USD which as Ive said was cashed several weeks ago.
Pissedoff
Victoria, British Columbia
Canada
2 Updates & Rebuttals
Jon Himelfarb
Richmond Hill,Ontario,
Canada
Ad Efx or Adefx - Allow us to present the facts
#2
Fri, September 11, 2009
Please note that we have recently been the victim of negative reports posted by a group of 3 ex-employees who have opened directly competitive businesses. Ad Efx is highly regarded as an industry leader in the field of relationship marketing, and as a result these individuals are doing everything possible to discredit our successful business model. Since 1987 we have introduced millions of very satisfied consumers to our advertisers. We welcome the opportunity to provide our best in customer service and answer any questions that you may have at [email protected] or 888-GO ADEFX. For more information on our company, please visit www.adefx.com. Thank you for allowing us to address the libel comments.
Adefx Is Criminal
Ontario,California,
U.S.A.
please read other postings
#3UPDATE EX-employee responds
Sun, November 02, 2008
dear friend please read further,,this company is diesigned to rip you off..like boiler room telephone scams.. this one just comes to you not on the phone.
