Chris
Bryan,#2Author of original report
Tue, February 13, 2007
After waiting and waiting with no response, on Feb 12, 2007 I get Athony on the phone who tells me they will take care of it today (the 12th) and get back to me by the end of the day. Well, the end of the day comes near so I contact him again and he says "they are refunding you now and have sent an email". It is the NEXT DAY and guess what - NO EMAIL, NO REFUND. But, when I look in my account - $186 credit. Of the $400 in bad clicks they have given me $186 IN CREDIT. WHY would I want credit to advertise on their terrible platform which I have already had to police. I will contact them again today and try once again to get my $ back. Otherwise it will be CHARGED BACK. Folks, it is official - STAY AWAY FROM ADBRITE, THEY WON'T BE AROUND LONG.
Chris
Bryan,#3Author of original report
Tue, February 13, 2007
After waiting and waiting with no response, on Feb 12, 2007 I get Athony on the phone who tells me they will take care of it today (the 12th) and get back to me by the end of the day. Well, the end of the day comes near so I contact him again and he says "they are refunding you now and have sent an email". It is the NEXT DAY and guess what - NO EMAIL, NO REFUND. But, when I look in my account - $186 credit. Of the $400 in bad clicks they have given me $186 IN CREDIT. WHY would I want credit to advertise on their terrible platform which I have already had to police. I will contact them again today and try once again to get my $ back. Otherwise it will be CHARGED BACK. Folks, it is official - STAY AWAY FROM ADBRITE, THEY WON'T BE AROUND LONG.
Chris
Bryan,#4Author of original report
Tue, February 13, 2007
After waiting and waiting with no response, on Feb 12, 2007 I get Athony on the phone who tells me they will take care of it today (the 12th) and get back to me by the end of the day. Well, the end of the day comes near so I contact him again and he says "they are refunding you now and have sent an email". It is the NEXT DAY and guess what - NO EMAIL, NO REFUND. But, when I look in my account - $186 credit. Of the $400 in bad clicks they have given me $186 IN CREDIT. WHY would I want credit to advertise on their terrible platform which I have already had to police. I will contact them again today and try once again to get my $ back. Otherwise it will be CHARGED BACK. Folks, it is official - STAY AWAY FROM ADBRITE, THEY WON'T BE AROUND LONG.
Chris
Bryan,#5Author of original report
Fri, February 02, 2007
So far all I have recieved is this message: Greetings, We apologize for the delay in our response; we have experienced an unusually high call and email volume over the past week. With respect to your recent emails, I have forwarded your complaint to our Community Standards Department. A representative within that department will personally review the traffic received by your ad and will contact you shortly with an update and any potential compensation. Due to the highly personalized and thorough nature of their investigations, we do advise that you allow 5-7 business days for a response. Again we apologize for any delay or inconvenience and we appreciate your patience. Best Regards, Katie H. AdBrite, Inc. (877) 232-5200