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  • Report:  #361173

Complaint Review: Adecco Staffing Services - San Francisco California

Reported By:
- Monterey, California,
Submitted:
Updated:

Adecco Staffing Services
433 California Street San Francisco, California, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have worked for Adecco in the past. In my opinion the quality of this company's placement services has gone down in recent years.

My horror story for Adecco is based in an experience I had earlier this year. At the end of 2007 I found myself unexpectedly laid off after working through another temporary employment agency at the Sierra Club. I went back to Adecco and asked if there was an opportunity there.

I was placed with a branch of TD Ameritrade at 525 Market Street in downtown San Francisco. It was the worst experience I have ever had of Adecco's placement services. I was given work that was above and beyond the original description of the job I was given. In addition, I found out two months after having started the assignment, and in an email no less, that I should have been fingerprinted for the job at the very beginning.

But perhaps even worse was the behavior of one of the people on staff. Celeste h*o was her name. She was without a doubt the most tacky individual I have ever worked with. I learned from one of her co-workers that she was rolling her eyes at me when I would walk by. I did my job and did it well in the face of her behavior and the ridiculous behavior of the new Branch Manager whom everyone there apparently disdained.

It was the most ridiculous experience I have ever had.

But it gets even better. After leaving the assignment due to my own concerns, I thought I was about to begin another assignment with NorCal Waste Systems. I had actually worked for them previously through Adecco.

The representative at Adecco spoke to me in such a way that led me to understand I did in fact have an assignment that was guaranteed to start.

The day came and the start date was postponed. The assignment never happened. Why? Because of a funding cut. But the big issue I had was hearing a representative speak to me in such a way that led me to believe I did in fact have a job waiting for me!

I eventually had to file an appeal with the EDD to get unemployment. During my hearing I made all the material I have listed above known. But I think perhaps it is good to voice it here.

Bottom line: I would not look to Adecco's San Francisco office for any sort of professional help. Their staff is poor.

Bcg

Monterey, California

U.S.A.


5 Updates & Rebuttals

Chiliheadwizard

Orlando,
Florida,
U.S.A.
I agree, not Adecco's fault... This time

#2UPDATE EX-employee responds

Mon, December 08, 2008

Granted, just a few days ago, I gave another person a mouthful about my woes over a bad experience with some of the Adecco employees who worked inside the office and placed people. With that said, I will defend Adecco on your complaint... this time. As someone who temped for over four years, I will be the first to tell you that, for whatever bizarre reasons, there are people out there who are just very hostile against temps. I have had similar issues with some workplaces and not always via Adecco's placement service. I had one supervisor when I was assigned at Ikon Office Solutions who did not even bother to wait until my back was turned. She looked up and down me with utter contempt and rolled her eyes at me. There were other things she was doing as well, and she made the mistake of creating witnesses for me. I wound up just going over her head to complain to her boss. Her boss was furious with her because apparently she has a history of this and, of course, she got worse with me for that day. Other employees came to me with words of support even as she tried to make it out like I was crazy and fabricating eveything. She simmered down but I could still see the contempt, such as days when she would condescendingly say, "Well, I know how sensitive you are." Temping or not, they are not to create a hostile work environment for anyone like that. There were other similar situations and when they do that, they should be reported to the agency who should then, in turn, report it to the company's human resources department. Sometimes the agencies are just stressed into placing people. They are too rushed and risk a mismatch. Sometimes plans just simply fall through. I've had my fair share of that as well. The agency may have done this in good faith and it is the company that backed out at the last minute. As for the other response here before mine, I learned something I did not know. I always thought some employers "used" temps to avoid paying benefits and that it was cheaper for them to use temps because of that. Learn something new every day I suppose. This past summer, when the unemployment began climbing, a recruiter (from Kelly Services, if I recall correctly) actually said temping is a good option due to uncertainties. It explains some of the contradictory things I've experienced. I guess it depends on the employers and their needs.


Chiliheadwizard

Orlando,
Florida,
U.S.A.
I agree, not Adecco's fault... This time

#3UPDATE EX-employee responds

Mon, December 08, 2008

Granted, just a few days ago, I gave another person a mouthful about my woes over a bad experience with some of the Adecco employees who worked inside the office and placed people. With that said, I will defend Adecco on your complaint... this time. As someone who temped for over four years, I will be the first to tell you that, for whatever bizarre reasons, there are people out there who are just very hostile against temps. I have had similar issues with some workplaces and not always via Adecco's placement service. I had one supervisor when I was assigned at Ikon Office Solutions who did not even bother to wait until my back was turned. She looked up and down me with utter contempt and rolled her eyes at me. There were other things she was doing as well, and she made the mistake of creating witnesses for me. I wound up just going over her head to complain to her boss. Her boss was furious with her because apparently she has a history of this and, of course, she got worse with me for that day. Other employees came to me with words of support even as she tried to make it out like I was crazy and fabricating eveything. She simmered down but I could still see the contempt, such as days when she would condescendingly say, "Well, I know how sensitive you are." Temping or not, they are not to create a hostile work environment for anyone like that. There were other similar situations and when they do that, they should be reported to the agency who should then, in turn, report it to the company's human resources department. Sometimes the agencies are just stressed into placing people. They are too rushed and risk a mismatch. Sometimes plans just simply fall through. I've had my fair share of that as well. The agency may have done this in good faith and it is the company that backed out at the last minute. As for the other response here before mine, I learned something I did not know. I always thought some employers "used" temps to avoid paying benefits and that it was cheaper for them to use temps because of that. Learn something new every day I suppose. This past summer, when the unemployment began climbing, a recruiter (from Kelly Services, if I recall correctly) actually said temping is a good option due to uncertainties. It explains some of the contradictory things I've experienced. I guess it depends on the employers and their needs.


Chiliheadwizard

Orlando,
Florida,
U.S.A.
I agree, not Adecco's fault... This time

#4UPDATE EX-employee responds

Mon, December 08, 2008

Granted, just a few days ago, I gave another person a mouthful about my woes over a bad experience with some of the Adecco employees who worked inside the office and placed people. With that said, I will defend Adecco on your complaint... this time. As someone who temped for over four years, I will be the first to tell you that, for whatever bizarre reasons, there are people out there who are just very hostile against temps. I have had similar issues with some workplaces and not always via Adecco's placement service. I had one supervisor when I was assigned at Ikon Office Solutions who did not even bother to wait until my back was turned. She looked up and down me with utter contempt and rolled her eyes at me. There were other things she was doing as well, and she made the mistake of creating witnesses for me. I wound up just going over her head to complain to her boss. Her boss was furious with her because apparently she has a history of this and, of course, she got worse with me for that day. Other employees came to me with words of support even as she tried to make it out like I was crazy and fabricating eveything. She simmered down but I could still see the contempt, such as days when she would condescendingly say, "Well, I know how sensitive you are." Temping or not, they are not to create a hostile work environment for anyone like that. There were other similar situations and when they do that, they should be reported to the agency who should then, in turn, report it to the company's human resources department. Sometimes the agencies are just stressed into placing people. They are too rushed and risk a mismatch. Sometimes plans just simply fall through. I've had my fair share of that as well. The agency may have done this in good faith and it is the company that backed out at the last minute. As for the other response here before mine, I learned something I did not know. I always thought some employers "used" temps to avoid paying benefits and that it was cheaper for them to use temps because of that. Learn something new every day I suppose. This past summer, when the unemployment began climbing, a recruiter (from Kelly Services, if I recall correctly) actually said temping is a good option due to uncertainties. It explains some of the contradictory things I've experienced. I guess it depends on the employers and their needs.


Chiliheadwizard

Orlando,
Florida,
U.S.A.
I agree, not Adecco's fault... This time

#5UPDATE EX-employee responds

Mon, December 08, 2008

Granted, just a few days ago, I gave another person a mouthful about my woes over a bad experience with some of the Adecco employees who worked inside the office and placed people. With that said, I will defend Adecco on your complaint... this time. As someone who temped for over four years, I will be the first to tell you that, for whatever bizarre reasons, there are people out there who are just very hostile against temps. I have had similar issues with some workplaces and not always via Adecco's placement service. I had one supervisor when I was assigned at Ikon Office Solutions who did not even bother to wait until my back was turned. She looked up and down me with utter contempt and rolled her eyes at me. There were other things she was doing as well, and she made the mistake of creating witnesses for me. I wound up just going over her head to complain to her boss. Her boss was furious with her because apparently she has a history of this and, of course, she got worse with me for that day. Other employees came to me with words of support even as she tried to make it out like I was crazy and fabricating eveything. She simmered down but I could still see the contempt, such as days when she would condescendingly say, "Well, I know how sensitive you are." Temping or not, they are not to create a hostile work environment for anyone like that. There were other similar situations and when they do that, they should be reported to the agency who should then, in turn, report it to the company's human resources department. Sometimes the agencies are just stressed into placing people. They are too rushed and risk a mismatch. Sometimes plans just simply fall through. I've had my fair share of that as well. The agency may have done this in good faith and it is the company that backed out at the last minute. As for the other response here before mine, I learned something I did not know. I always thought some employers "used" temps to avoid paying benefits and that it was cheaper for them to use temps because of that. Learn something new every day I suppose. This past summer, when the unemployment began climbing, a recruiter (from Kelly Services, if I recall correctly) actually said temping is a good option due to uncertainties. It explains some of the contradictory things I've experienced. I guess it depends on the employers and their needs.


Jim

Anaheim,
California,
U.S.A.
None of What You Wrote is Adecco's Fault

#6Consumer Comment

Sun, August 10, 2008

I've dealt with many placement agencies over the years, mostly as someone who used them to get personnel in my offices. Not every assignment a person goes on will fit with the environment they're placed in. The fact you seemed to be bothered with circumstances outside of your work responsibilities would seem to suggest it isn't Adecco's fault, but that you failed to mesh into the environment you were placed in. I would add that since the beginning of 2008, most companies that usually utilize temp services because of inabilities to add permanent headcount have suffered greatly and have either eliminated those positions, or hired permanent personnel which reduced their overall bottom line - as temp labor costs a premium to most businesses out there. If you go to any temporary agency out there - they will tell you how tough it is for them to keep their best people busy. The fact it's tough out there doesn't make it Adecco's fault - just as it isn't Accounttemps, Office Team, or anyone else. I would note it isn't your fault either; it would be inappropriate to blame you for what I consider the problem to be an economic issue more than anything else. Best of luck to you; things will get better.

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