Amy
Pekin,#2Consumer Suggestion
Tue, November 16, 2004
We have a 1992 Chevy Corvette, and all parts for it are impossible to find. We recently had to replace the master cylinder in it, and NO ONE had one in stock. We had to wait 4 days until one could be located. We called ALL auto parts stores in our area (8 stores in all)...not only Advance. (Unless we wanted to get one from a dealer for $500...I don't think so!) At least your car was still driveable. Ours was not. We have gotten defective parts from Advance and from Auto Zone..it's not their fault. It is the manufacturers fault. They have always been very nice and apologetic about it, and replaced it or gave us our money back. It's not always convenient, but at least they try and make it right.
Danny
Toney,#3Consumer Comment
Mon, November 15, 2004
...and the winner is..... the ASE dude !! very good professional post. to the poster, you seem "unacceptable" to the Advance manager, you seem " un-employable"
Don
Wilmington,#4UPDATE Employee
Thu, October 21, 2004
I am a manager with Advance Auto Parts and as was previously stated we can not stock every part for evey car out on the road if we did our store would be 3 acres big. A Geo Prism is not a real big hot item as far as parts go. We stock by the need for the most selling items. This reminds me of the it's all about me syndrome. I can not get over how some of the people that come into my store think they are the only ones in the world, best suggestion: go some where else.
Jerry
Crowder,#5Consumer Suggestion
Fri, October 01, 2004
I have no connection with Advance, but I am an ASE in auto parts. First you need to realize that your part is only "vital" to people who drive a car like yours, which is very few. Second, Advance does not make or rebuild master cylinders for any car, so it's hardly their fault if the part was defective. Auto parts stores don't police parts for quality, especially at the store level. Third, just be thankful that your mechanic is as good as he is, some so called mechanics would have put it on anyway and let you drive away!