Genix_billing
Glendale,#2UPDATE Employee
Tue, December 23, 2008
To qualify for a refund, you must contact our billing department and ask for an RMA number with which you can proceed to mail the product back and receive full reimbursement. When sending in an email, explain the situation and why you are asking for a refund along with requesting the RMA number so in the future we can avoid occurrences like this. I apologize for any inconveniences or misunderstandings.