ljs
Morgan Hill,#2Author of original report
Fri, March 18, 2011
Advanced Conservation Services made a agreement on February 23 2011 to return to complete the work to repair and replace ducts interior piping for proper air flow to all vents and the permit to have the city inspector to look over the unit, if we would send the final payment they sign that they would do so. on March 9, 2011 they sent a subcontractor to our home and it seemed that he was going to do the work, after he looked everything over he told me that he needed to submit the estimate. ACS went back on the agreement made I called and left message to call me and they didn't. I had to call several telephone numbers to try to reach them and all numbers where no longer in service but one the I called and left message with Angelica to have Amanda Ross and Gabriela call me till this day no phone call,
On March 16, 2011 I decided to send a fax over to see if they would response regarding agreement and permit, I received a fax back with no ones name on it stating that the company has been dissolved and is no longer in business, and regarding the ducts they agreed to seal them and that wasn't what they had signed, the last thing they stated in the letter is (nevertheless the company is closed and is no longer licensed to perform any work.
I sent another fax to send the orginal permit and that they went back on there word and who is responsable for repairs and any completion if any when city inspector comes out.
so now we are stuck with finishing the work paying out of pocket and we have a 10 year warranty
on the unit who do we get help from resolve this nightmare