David
Beverly Hills,#2UPDATE Employee
Tue, October 07, 2008
In response, as stated in a previous complaint, we at Advantage Tax Resolution, Inc. can not disclose specifics about current or former clients without permission; however, we can respond about our company policy and procedures. We send an Engagement Agreement to all incoming prospective, which the client is required to sign before we proceed with the case. We then immediately send and invoice outlining all current payments and next payments due. Upon receiving additional scheduled payments we send additional invoices including all remaining payment dates. Again, this company has a Binding Arbitration Clause for all of our clients to resolve financial issues arising from fee disputes. We utilize this clause when we have reached an empass. This did not occur. I question why all of the complaints on this site are from people who did not utilize Third Party Arbitration, which we agree to in the Engagement Agreement so it does not have to go this far. I also will continue to invite Rip-Off Report and the client to contact us if they would like all the facts. We would love to post all details regarding the case and will happily do so given permission.
David
Beverly Hills,#3UPDATE Employee
Tue, October 07, 2008
In response, as stated in a previous complaint, we at Advantage Tax Resolution, Inc. can not disclose specifics about current or former clients without permission; however, we can respond about our company policy and procedures. We send an Engagement Agreement to all incoming prospective, which the client is required to sign before we proceed with the case. We then immediately send and invoice outlining all current payments and next payments due. Upon receiving additional scheduled payments we send additional invoices including all remaining payment dates. Again, this company has a Binding Arbitration Clause for all of our clients to resolve financial issues arising from fee disputes. We utilize this clause when we have reached an empass. This did not occur. I question why all of the complaints on this site are from people who did not utilize Third Party Arbitration, which we agree to in the Engagement Agreement so it does not have to go this far. I also will continue to invite Rip-Off Report and the client to contact us if they would like all the facts. We would love to post all details regarding the case and will happily do so given permission.
David
Beverly Hills,#4UPDATE Employee
Tue, October 07, 2008
In response, as stated in a previous complaint, we at Advantage Tax Resolution, Inc. can not disclose specifics about current or former clients without permission; however, we can respond about our company policy and procedures. We send an Engagement Agreement to all incoming prospective, which the client is required to sign before we proceed with the case. We then immediately send and invoice outlining all current payments and next payments due. Upon receiving additional scheduled payments we send additional invoices including all remaining payment dates. Again, this company has a Binding Arbitration Clause for all of our clients to resolve financial issues arising from fee disputes. We utilize this clause when we have reached an empass. This did not occur. I question why all of the complaints on this site are from people who did not utilize Third Party Arbitration, which we agree to in the Engagement Agreement so it does not have to go this far. I also will continue to invite Rip-Off Report and the client to contact us if they would like all the facts. We would love to post all details regarding the case and will happily do so given permission.
David
Beverly Hills,#5UPDATE Employee
Tue, October 07, 2008
In response, as stated in a previous complaint, we at Advantage Tax Resolution, Inc. can not disclose specifics about current or former clients without permission; however, we can respond about our company policy and procedures. We send an Engagement Agreement to all incoming prospective, which the client is required to sign before we proceed with the case. We then immediately send and invoice outlining all current payments and next payments due. Upon receiving additional scheduled payments we send additional invoices including all remaining payment dates. Again, this company has a Binding Arbitration Clause for all of our clients to resolve financial issues arising from fee disputes. We utilize this clause when we have reached an empass. This did not occur. I question why all of the complaints on this site are from people who did not utilize Third Party Arbitration, which we agree to in the Engagement Agreement so it does not have to go this far. I also will continue to invite Rip-Off Report and the client to contact us if they would like all the facts. We would love to post all details regarding the case and will happily do so given permission.