- Report: #1326873
Complaint Review: AFC Home Club - Marietta Georgia
Reported By:
DaveB -
Hercules, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
AFC Home Club
1337 Canton Rd. Suite B Marietta, 30066 Georgia, USA
Phone:
678-389-8707
Web:
N/A
Categories:
Business Rating:
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AFC Home Club Craig PowellAmerica's First Choice Home ClubPersonal Account Representative866.242.0629 Ext 8707678.389.8707 (direct line)1337 Canton Rd. Suite BMarietta, GA [email protected] Cancellation Policy is a lie. Marietta Georgia
I was told by the sales person I could cancel within 30 days after I review their documents. I canceled by sending 2 emails and by phone. To date no response received. Purchased 06/28/2016. Canceled 07/21/2016 via email, followup email on 07/25/2016 which resulted in a phone call from the original sales person: Craig Powell America's First Choice Home Club Personal Account Representative 866.242.0629 Ext 8707 678.389.8707 address 1337 Canton Rd. Suite B Marietta, GA 30066; During this phone conversation was told I should try it and could cancel at any time if after trying it I still don't like it. I confirmed I still wanted to cancel. I was then told that since it had been after 14 days I now had to send a certified letter as outlined in the documentation that was sent to me. This was a lie. I have the documentation and there is nothing about this over 14 day requirement. In fact there is nothing that specifies how a cancellation could be sent. After reviewing the documents again I sent another email telling Craig that what he had told me in our phone conversation was not in the documents. This is 4 attempts to cancel and to date no response has been received.
