- Report: #638865
Complaint Review: affiliated financial - Sunrise Florida
Reported By:
La Kisha -
Houston, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
affiliated financial
13680 NW 5th st. Ste 220 Sunrise, 33325 Florida, United States of America
Phone:
954-605-0400
Web:
Categories:
Business Rating:
(0)
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affiliated financial has not sent me information requested, nor has contacted me and I can NOT get in contact with them Sunrise, Florida
Unlike any of the other reports I have read here, I have yet to get to that point and am hoping I can get help before I do. I last spoke with a representative of affiliated financial on July 22, 2010 when I called them to make a payment of $425. At the time of this same phone call, I requested a statement be mailed out to me of my account standing and payment history. I was told that it would not be a problem to recieve this information and that it would be out to me within a weeks time. I also told the rep that I would be making another payment two weeks from that date of July 22nd and would be making it the same as I had been for atleast the last 6 mths or so, by way of debit card over the phone. However, I actually called the following week to make that payment and to also check the status of the info I had requested previously because I had not recieved it, only to find that I could not get anyone on the phone. As a matter of fact the phone number (954-605-0400) was constantly giving a busy signal which was not at all common. I had my car since August of 2006 and have used this contact number hundreds of times since then and has never been busy to my memory. Today is Sept. 8, 2010 and I am still getting that same busy tone. I have called this number a few times a day all at different times and am now at a dead end. I really need help to find out what is goin on and what to do about it. I saw this site when I was actually trying to obtain an e-mail address for them on the internet and now I am really getting worried because this is the reason I requested a statement from them because I too was getting different amounts owed and now there is no response. What is really strange is if I am even a day late on my payment they are blowin my phone up until they recieve payment and I have not recieved a phone call nor any notice in the mail. Someone please help!
1 Updates & Rebuttals
JENNIFER
ORLANDO,Florida,
United States of America
AFFILIATED FINANCIAL ARE NOT SERVICING LOANS ANYMORE!
#2General Comment
Wed, September 15, 2010
CALL THIS COMPANY --- SOUTHERN AUTO FINANCE - 866-719-4822 -THEY BOUGHT OUT THE MAJORITY OF LOANS FROM AFFILIATED. CHANCES ARE THEY HAVE BEEN TRYING TO GET IN CONTACT W/ YOU BUT DO NOT HAVE THE CORRECT PHONE # NOR ADDRESS....
