;
  • Report:  #370634

Complaint Review: Affinity Health Assoc - Association Healthcare Benefits - NBHA - MEDPLAN - Turnersville New Jersey

Reported By:
- Tallahassee, Florida,
Submitted:
Updated:

Affinity Health Assoc - Association Healthcare Benefits - NBHA - MEDPLAN
141 Ganttown Road, Suite D Turnersville, 08012 New Jersey, U.S.A.
Phone:
856-374-1599
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In March of 08, I received unsolicted faxes from Affinity Health Assoc, and untitled faxes advertising cheap health insurance. The number for the unnamed fax was 1-877-272-4802....When I contacted this company they said they offered low cost health insurance plan that included an array of medical services, including hx and dr. visits. They faxed me an enrollmen form from Affinity Health Insurance. I enrolled for an individual policy for 188.00/ plus the association fee of 125.00. I then received a call from Colorado Bankes Insurance to enroll in term life/major medical...I completed this form as well. They assured me I would received my packedt in the mail...it was several weeks later than I received a packedt in a booklet labled USMEDPLAN Assoc. Benefits...When I tried to fill a claim for a Dr. Visit in June, My Dr. office was unable to fax their info to them...I was then contacted a person by the name of Charles Dennis of MJK consultants regarding filing the claim with Doctors Advocacy Program. I was sent claim form preprinted with NBHA as the Grp or Assoc. Name...I recently tried to file a claim of ems and emergency room services.....When I called to get an address, the individual said she did not have the address for the insurance company and referred me to the claims office at 1-800-376-8883, who I called and requested a claim form to be sent to the hospital and myself...I never received it....Now, I'm stuck with a $3,0000 emergency room bill, and a 900.00 ems bill and the hospital cannot reach these guys....So, I got sucked into this also and would like to know how I can either get these people to pay for the claims or get my money refunded.....when I called the customer service # on my card, they answered the phone as "Claims and Benefits Management"....I reported the problem, but they were unable or unwilling to give me an address or company name....They said I should be getting a new packet....I reported that they had also EFT'd an unauthroized amount out of my bank account in the sum of $196.00, vs the 155.00 the used to extract...I was immediately given a fax number to cancel the policy and request a refund, but she refused to give out the name of a company the fax number belonged to...that number is 909-287-0768.....I am faxing them today to cancel the policy and emailed my bank to stop the EFT from these guys.....Has anyone filed a suit against this fraudulent association for damages? If so, please respond to this report..

Sally

Tallahassee, Florida

U.S.A.


2 Updates & Rebuttals

Customer Assurance

Chino Hills,
California,
U.S.A.
Regarding Claims and Benefits Management mention

#2UPDATE Employee

Sat, January 31, 2009

To our knowledge, all charges have already been reversed back to the customer. Claims and Benefits Management has no further involvement. Should the customer have any further questions or concerns regarding Claims and Benefits Management only, please call their Special Investigations Unit at 1-877-378-9237 and provide your case number, MSPR 08. We try to ensure every customer is taken care of in as timely a manner as possible.


Sally

Tallahassee,
Florida,
U.S.A.
Update! Update! Health Associations ordered to cease and desist in Fla.

#3Author of original report

Wed, September 17, 2008

I reported the fradulent associations, Affinity, National Alliance, NBHA, Colorado Bankers and their affiliates with the New Jersey based company to Florida Dept. of Insurance....I discovered that these associations and fradulent healthcare companies were issued a Cease and Desist Order in Florida in December of 2007 and in 2005. Other states have gone after these guys and taken them to court for damages. The State of Florida needs to do the same....So, please report them to the Dept. of Insurance and let's take these crooks to court. My bank was able to recover the eft's for the past 60 days, but said federal laws do not allow them to go any further....anyone have anymore information on this please report on this website and to Dept. of Insurance.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//