John abbott
Chippewa Falls, WI,#2Author of original report
Tue, April 07, 2009
After I wrote a letter to the bank I was contacted by Sarah Mason, Vice President of Affinity Plus. She was great to work with. Very friendly and we worked out a great compromise. She is worthy of Affinity Plus' mission statement, to serve customers. I wish I could have been in contact with her before all the problems really hit the fan! Who you want to avoid at any cost is Vonda Dickie. She is the branch manager of the St. Paul office. When I first talked to Ms. Dickie on the phone, like 10 seconds into the conversation, when she found out I was not calling to sing the praises of Affinity Plus, her voice changed. She was hostile and unfriendly. And, when it came to working out some sort of deal, positively unbending. Avoid her!