I have been going to the company for a long time and have never had a problem as to the one that was described by the previous customer complaint.
I can not see how anything like that would happen, they take care of the customer some times without a charge
Affordable computers has always backed the products they sell and the service is right on key ....
As far as I am concerned they do a better job then Geek squad and better then most computers shops in the area
Sounds to me like a b***hy customer that just wants to piss and moan about something and make a company look bad for nothing
have a nice day :)