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  • Report:  #474945

Complaint Review: Affordable Dentures Jase R. Hackney - Tampa Florida

Reported By:
- Oldsmar, Florida,
Submitted:
Updated:

Affordable Dentures Jase R. Hackney
Tampa, Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Make sure you see at least 3 qualified dentist's before you make a choice.

When I asked if it was possible to get a partial for the top Dr Hackney said no and, that Five teeth had to be removed.

Three quarters of the way through my treatment, I decided to consult with another doctor, using exrays I received two weeks before(had 2 teeth filled) . I was told by the other DMD that "I did have options".

When I confronted Dr. Hackney about why he didn't tell me my options, he said " I assumed you knew".(I thought this is what I was paying him for(DMD)

During the whole ordeal, I was told by Dr. Hackney that I could have my money back if I wasn't happy.

You have to love the retail contract that they give you to sign in order to get your money back.(I have copies of everything)

I thought there was a DMD on site. LOL

Jumper

Oldsmar, Florida

U.S.A.


1 Updates & Rebuttals

Jase

Tampa,
Florida,
United States of America
Inaccurate

#2REBUTTAL Owner of company

Thu, November 18, 2010

It's always interesting that the with the very few complaints we've had, the pateint or complaining party never leaves a name.  We will attempt to find this patient's chart, but more than likely inadequate bone existed around the remaining 5 teeth, therefore they could not provide anchorage for a partial.  We strive to provide the best denture and partial denture services for our patients.  Being that we have an in house lab and we only do a certain aspect of dentistry, we are very good at it.  That being said whenever a patient doubts my recommendation I strongly encourage them to seek a second opinion.  I also encourage them to engage their general dentist in questions b/c sometimes a dentist may fix a tooth with an expensive filling or crown when there is significant bone loss and the tooth may loosen up or fallout in 1-2 years.  I know this b/c I've seen it.  Its unfortunate that some people misinterpret our recommendations and our intentions.  Side Note:  I never assume a patient knows something.  Our goal is to inform before we perform.  In dentistry, it is unfortunate that only displeased patients retaliate via the internet, but you seldom hear from the happy ones.  Most of our patients are very happy with their treatment and the quickness with which we are able to provide it, but I suppose you can't please everyone--though we certainly try. 

Dr. Hackney

DMD

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