- Report: #433687
Complaint Review: Afni - Bloomington Illinois
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Author Confirmed
Why?
Afni
404 Brock Drive, PO Box 3427 Bloomington, 61702-3427 Illinois, U.S.A.
Phone:
866-647-0885
Web:
N/A
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Business Rating:
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Afni This Collections Agency uses harrassing tactics to collect bills that are fradulent Bloomington Illinois
I received a bill claiming that I owed $370.06 to T Mobile. Having NEVER had an account with T Mobile, I initially responded to Afni, Inc. by phone to alert them to this mistakenly received demand for payment.
Their representative was sarcastic, belittling and refused to listen to my explanation. It was clear by the way my call was handled that this agency is suspect in their practices. Afterall, I was calling them in an to attempt clear up THEIR mistake.
No agency, regardless of whether they are attempting to collect a debt or settle a dispute, has the right to harass or demean. First red flag.
Second red flag. The representative kept shouting at me, "does this mean you are refusing to pay?" "No," I politely replied, "how can I refuse to pay for something I haven't ever purchased." The more calm I became, the more irrate he got.
I have sent a letter, via USPS Certified, Return Receipt Requested demanding proof of a purchase that I've never made.
There is something really fishy going on with Afni, Inc.
K
Atlanta, Georgia
U.S.A.
Their representative was sarcastic, belittling and refused to listen to my explanation. It was clear by the way my call was handled that this agency is suspect in their practices. Afterall, I was calling them in an to attempt clear up THEIR mistake.
No agency, regardless of whether they are attempting to collect a debt or settle a dispute, has the right to harass or demean. First red flag.
Second red flag. The representative kept shouting at me, "does this mean you are refusing to pay?" "No," I politely replied, "how can I refuse to pay for something I haven't ever purchased." The more calm I became, the more irrate he got.
I have sent a letter, via USPS Certified, Return Receipt Requested demanding proof of a purchase that I've never made.
There is something really fishy going on with Afni, Inc.
K
Atlanta, Georgia
U.S.A.
