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  • Report:  #750223

Complaint Review: After Market Goldwing Parts - Sunrise Florida

Reported By:
richard - murphy, North Carolina, USA
Submitted:
Updated:

After Market Goldwing Parts
PO BOX 450842 Sunrise, 33345 Florida, United States of America
Phone:
305 305-1839
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Ordered after market GoldWing motorcycle driver floorboards on 05/16/11 for $425.95 and used PayPal for payment. Received product on 05/26/11 and found product would not fit bike so called Mike Cutter and sent product back to him on 05/27/11 with return receipt requested.

Retun package delivered to M. Cutter(notice left)on 06/01/11 but not picked up by him! Redelivered and signed for by M.Cutter on 06/06/11. I sent an e-mail 06/08/11 to M.Cutter acknowledging his signed receipt of  the return and requested that he credit the $425.95 to my PayPal/MC account by end of 3rd week in June.

When I received my MC statement on 06/29/11 there was no credit from M. Cutter. I called him right away and he stated that he had paperwork from PayPal/MC to fill out b4 he could refund/credit my account. Sounded strange, so I called both MC and PayPal and found his story to be a lie. I started a dispute with MC and PayPal against M.Cutter for  the $425.95.

On 07/07/11 received e-mail from Paypal that a refund offer of less than $425.95 had been offered by M.Cutter. I do not know how much it was but PayPal refused the offer. Received another e-mail from  PayPal, shortly after the first, stating that the dispute was resolved and the $425.95 had been credited to my MC account from the account of M. Cutter.

PayPal did a great job in protecting me and getting my $ owed me by M. Cutter who lied and refused to refund my $ without PayPal and MC intervention! M. Cutter from my experience is not to be trusted to do what is right by you if U have an issue with a product U return to him. BEWARE! 



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