- Report: #1320862
Complaint Review: Agent Image - El Segundo California
Reported By:
victim #100,001 -
El Dorado, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Agent Image
1700 East Walnut Ave. Suite 400 El Segundo, 90210 California, USA
Phone:
(866) 825-9499
Web:
www.agentimage.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Agent Image The Design People No follow-through, unresponsive customer service, inadequate, scam, confidince game El Segundo California
The following is EXACTLY the experience that I have suffered through for about 3 years now after my unfortunate choice of Agent Image/The Design People to develop my website. It can be found on Ripoff Report's site as the opening ripoff report under a search of "Agent Image."
This company has dozens of complaints against it in many states.
In order for the scammed victims to get a refund, Agent Image demands all negative reviews are removed. They engage in false posting of positive reviews online to help their own bad image.
The company is a part of a shell company. The Design People is one of them. There are a few others. One pays the other and attempting to get a refund from one usually means getting a refund from another. Attempting to contact the others is difficult.
Many complaints are associated with false promise, alleged extortion, and constructive and actual fraud.
They ask for money up front, but tend to fail to produce a contract. The contract needs to be requested, but usually is seen well after money is paid.
Their Project Managers are known to go missing in action with a plethora of scripted excuses. Months go by without seeing any movement.
When complaints are filed, Agent Image has a template that is filled with false information that they send as a rebuttal to obfuscate the process.
Several complaints have disappeared from sites like Trulia, Yelp, and others at the bequest of Agent Image as they are paying advertisers. Yelp has been known to do this as well documented.
Be careful and stay away from this company with poor response and customer service. They have two or three hacks who will respond to complaints online asking the filer to get in contact with them to resolve the issue after months of no action.
Keep your money and hire a local website designer. Whatever you do, buy your own domain name through another company like godaddy or ipower.
