Stay away from this travel service provider , I booked a room through them on 11/4/18 for a stay 11/5/18 I drove from NY to NC when I arrived at the hotel I was told there was no rooms available because it was homecoming weekend I tried calling their customer service got only a recording telling me to send an email no way to speak to anyone, had to go to a truck stop to shower and change for a funeral paid almost $200 that night on a hotel milea away, If I don't get my money back I'll be filing papers .