- Report: #1151717
Complaint Review: Air Around The Clock - Coral Springs Florida
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Author Not Confirmed
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Air Around The Clock
11840 NW 41 Street Coral Springs, 33065 Florida, USA
Phone:
954.742.5544
Web:
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Air Around The Clock THE EXPENSIVE TRAVELLING CHIP! Coral Springs Florida
I purchased a 5 ton AC unit from Air Around The Clock for $5000+, and had this unit repaired numerous times after the installation of it in May 2010.
Now I have the same problem that I have had in 2010, Therefore, I needed to know why am I paying $342. for travelling expense to have a new chip placed into a motor that was manufactured by Rheem? I didnt cause the chip to burn out or at least that what they claim the problem is, because they can't show me the chip, they can only reassure me that this is definitely the problem.
However, when i questioned why am I paying for the travel of the chip to come from the manafacturer to my home, they said we must pass the cost on to the customer. Isn't this wonderful, do we the consumers keep spare parts that are under warranty in our home???
I certainly understand paying for labor, but its a complete RIP OFF to tell me I must pay for the travel of the chip...
They have a slogan " Your Wife Is Hot, You Better Call Air Around The Clock".. Now my Saying is " Your Wife Is Hot, If You Call Air Around The Clock, You Better Call An Attorney Too"!
1 Updates & Rebuttals
Air Around the Clock
Coral Springs,Florida,
Air Around the Clock Understands Your Frustration
#2REBUTTAL Owner of company
Mon, June 16, 2014
We would like to understand your situation in more detail and further assist you. Please call us Air Around the Clock at 954-742-5544 and talk to Pam so we can get the bottom of this issue.
Thanks
Air Around the Clock Management
