- Report: #339113
Complaint Review: Airsocom.com - Boise Idaho
-
Author Confirmed
Why?
Airsocom.com
www.airsocom.com Boise, 83706 Idaho, U.S.A.
Phone:
800-933-3651
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Airsocom.com Airsocom poor quality, rip off, products designed to void warranty Boise Idaho
My son purchased an airsoft type BB gun from this company, it came late, communication was poor at best with this outfit. The gun arrived, the trigger didn't work properly. It took a month to get an RMA and only after I filed a complaint with paypal. So I go to pack the gun and the orange tip splits in half, i clip it back together pack the gun and send it in. They deny my claim, saying it was abused, this gun was used maybe 5 time sin my back yard under supervision so it was not abused, second the claim they claim the tip was removed well it fell off, upon inspection there was in sufficient adhesive to hold the tip on,
now they have confiscated his toy no warranty and he can't get his gun back, he is out $250.00. I call that a rip off outfit. The tip is assembled so poorly it must be designed to void the warranty. Watch out for this place.
Albert
Long Valley, New Jersey
U.S.A.
now they have confiscated his toy no warranty and he can't get his gun back, he is out $250.00. I call that a rip off outfit. The tip is assembled so poorly it must be designed to void the warranty. Watch out for this place.
Albert
Long Valley, New Jersey
U.S.A.
1 Updates & Rebuttals
Albert
Long Valley,New Jersey,
U.S.A.
Airsocom Total missunderstanding, Should not be listed here
#2Author of original report
Sat, July 05, 2008
There was a miscommunication about our return policy. We resolved the problem and They took care of me by sending a replacement item. They should not be listed here they treated my fairly and are not a wear of this posting.
