- Report: #129810
Complaint Review: AIU Online (American Intercontinental University) - Hoffman Estates Illinois
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AIU Online (American Intercontinental University)
5550 Prairie Stone Parkway Hoffman Estates, Illinois, U.S.A.
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AIU Online (American Intercontinental University) Would not advise attending this school Hoffman Estates Illinois
I am having a very difficult time with AIU- I did receive my associates degree from them with a few minor issues along the way - however
I started my Bachelors Degree and had a terrible time with my instructor on the first assignment, she gave me a failing grade because I turned my assignment in using power point, which she had approved and it was recorded in a class chat.
I was on tuition reimbursement from my employer and when I received this grade, it would be difficult to recover to make the grade to be reimbursed - so I contacted several people, to this day NO ONE from the college ever returned my call concerning the fact that I wanted to challenge the grade (4 month later)-
Long story short - I was advised by my 'Senior Admissions Specialist' that if I dropped the class by 5:00 on that day (the day I received the failing grade - the 9th day of class) that I would be cleared of any payment - meaning I could drop the class and there would be no charge. RELIEVED - that is what I done
Thinking after this conversation that I was no longer enrolled - he sent me the pre paid postage sheet to return my books and everything! Well, to my surprise, a month later they were calling me to ask why I had not been in my second class. The guy NEVER started the 'un-enrollment' process!! Now the university has informed me that if I do not pay $2744.00 that they will turn me over to a collection agency and ruin my credit (I have perfect credit)
They called me the day before Christmas Eve and told me that they would reduce the charge to 1500.00 if I would pay it in the next 8 days. I could not do that and told them that I could pay them half of the 1500.00 - I have not heard from them since that day. Have also left several messages
Now I can not get anyone to return my calls - I can not even get logged on to the site to pay a bill - even if I wanted to! This has been just a horrible ordeal- it is worrying me sick! But AIU is unwilling to admit that I was given false information about dropping the class and will take no responsibility for the guy lying to me. I am sad to see that I am not the only one. UNORGANIZED, UNPROFESSIONAL and in my situation UNETHICAL
T
Lebanon, Virginia
U.S.A.
I started my Bachelors Degree and had a terrible time with my instructor on the first assignment, she gave me a failing grade because I turned my assignment in using power point, which she had approved and it was recorded in a class chat.
I was on tuition reimbursement from my employer and when I received this grade, it would be difficult to recover to make the grade to be reimbursed - so I contacted several people, to this day NO ONE from the college ever returned my call concerning the fact that I wanted to challenge the grade (4 month later)-
Long story short - I was advised by my 'Senior Admissions Specialist' that if I dropped the class by 5:00 on that day (the day I received the failing grade - the 9th day of class) that I would be cleared of any payment - meaning I could drop the class and there would be no charge. RELIEVED - that is what I done
Thinking after this conversation that I was no longer enrolled - he sent me the pre paid postage sheet to return my books and everything! Well, to my surprise, a month later they were calling me to ask why I had not been in my second class. The guy NEVER started the 'un-enrollment' process!! Now the university has informed me that if I do not pay $2744.00 that they will turn me over to a collection agency and ruin my credit (I have perfect credit)
They called me the day before Christmas Eve and told me that they would reduce the charge to 1500.00 if I would pay it in the next 8 days. I could not do that and told them that I could pay them half of the 1500.00 - I have not heard from them since that day. Have also left several messages
Now I can not get anyone to return my calls - I can not even get logged on to the site to pay a bill - even if I wanted to! This has been just a horrible ordeal- it is worrying me sick! But AIU is unwilling to admit that I was given false information about dropping the class and will take no responsibility for the guy lying to me. I am sad to see that I am not the only one. UNORGANIZED, UNPROFESSIONAL and in my situation UNETHICAL
T
Lebanon, Virginia
U.S.A.
4 Updates & Rebuttals
T
Lebanon,Virginia,
U.S.A.
GOOD NEWS FOR ME!
#2Consumer Suggestion
Mon, February 07, 2005
I have good news - AIU has read through my case and the truth is standing! I have been released of all financial responsibilities - This is hope for anyone who is having a tough time! I have prayed hard for 3 months and my prayer were answered today- Thank you!
T
Lebanon,Virginia,
U.S.A.
received a call from the college this morning
#3Author of original report
Wed, February 02, 2005
Update - I have received a call from the college this morning and was given the name of an individual who may be able to help me - apparently this individual did not know what I was told when I dropped the class (about no charge if I dropped that day) So PLEASE help me pray that this individual will help!!
T
Lebanon,Virginia,
U.S.A.
received a call from the college this morning
#4Author of original report
Wed, February 02, 2005
Update - I have received a call from the college this morning and was given the name of an individual who may be able to help me - apparently this individual did not know what I was told when I dropped the class (about no charge if I dropped that day) So PLEASE help me pray that this individual will help!!
T
Lebanon,Virginia,
U.S.A.
received a call from the college this morning
#5Author of original report
Wed, February 02, 2005
Update - I have received a call from the college this morning and was given the name of an individual who may be able to help me - apparently this individual did not know what I was told when I dropped the class (about no charge if I dropped that day) So PLEASE help me pray that this individual will help!!
