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  • Report:  #157513

Complaint Review: AIU Online - Chicago Alabama

Reported By:
- Portland, Oregon,
Submitted:
Updated:

AIU Online
aiuonline.edu Chicago, Alabama, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I know AIU has been a hot topic on here lately. As a former employee for 3 months (no, I quit, was not fired), the admissions department is nothing short of high pressured sweatshop sales call center that uses deceiving, manipulating and flat out lies to "hit the numbers." I believe that AIU is a good fit for about 10% of students that are enrolled. Those who have descent jobs and 100% tuition reimbursement are great students and have nothing to lose. The sad part is that 99% of the "leads" that advisors are supplied with are extremely naive about the financial aid aspect and what it takes to succeed in college. I can't tell you how many times I saw people enrolling students who they knew had absolutely no chance of succeeding. With such high pressure on advisors, it was common place for advisors to log into students accounts and fill out students financial aid documents without them knowing.THIS IS 100% ILLEGAL. Usually, management would look the other way.

The bottom line is that an AIU degree, in most cases, means absolutely nothing in the real world. I've spoken with dozens of recruiters, all of whom have said that they throw out anyones resume that has an on-line degree.

If anyone thinks that AIU admissions advisors are not high pressured sales people, look at this. Its an ad from AIU looking to hire its next round of "spin-mister." I love the part that says, "act like admissions advisor."

Admission Advisor -- Inside Sales ($17.22/hr)

Reply to: [email protected]

Date: 2005-09-17, 11:51AM PDT

We are currently seeking candidates which are up for the following challenge:

One of the top leaders in the online education industry is currently seeking admission advisors to act as inside sales representatives, while providing effective communication of the productof which is universally empowering and necessary for career growth. Based upon warm leads, you will call on top of the line.

The ideal candidate will possess a bachelor degree and/or prior sales experience. Sales experience is preferred, but not essential. prospective students and close the enrollment. Additional follow-up will ensue. You will be working in a professional/casual setting, in which the facility is

For immediate consideration, please call (503) 292-1200 or email your resume.

Job location is Beaverton, OR

Compensation: $17.22/hr

Todd

Beaverton, Oregon
U.S.A.


8 Updates & Rebuttals

Sean

Elgin,
Illinois,
U.S.A.
Leslie did you work for them at cumberland

#2UPDATE EX-employee responds

Wed, November 02, 2005

I admit in the begining AIU sounded like the place to work and I have a Bachlores degree and I know what I had to go throught to get it, I just want to say to all of you that go to AIU you are nothing but a number, If admissions has to give you to A SWAT member in order to keep you from withdrawing from school and actually have the guts to make you feel like crap for considering it,that is what I call a SCAM Artist, you can talk to Matt Veridi all about this, after all he feeds this bull crap scam to the advisors. I feel sorry for the Students and anyone who works there. They are not a school, they are a corporation and never think anything different. Debbi Love is a Jerk and Robin Palmershine is an idiot. call anyone of them or just post a comment and I am sure one of them will use a fake name to comment.


E

Chicago,
Illinois,
U.S.A.
LOL, I forgot about the Acceptance Committee

#3UPDATE EX-employee responds

Sat, October 29, 2005

"No it's not a scam in the sense you will not get something for it. You will pay tuition (similar amount at any other school). You will get a degree but what you are told to get in there, that is untrue! Take you to the accpetance committee... (there isn't one). They made one up and it consists of people in management their for the team! Why would they turn away any applicants... It helps their numbers and makes them look good so they have to accept you. They don't care if you qualify they just want to make sure you know you will have to take out loans! CaChing$ Then you are accepted-Congratualtions! School work is real, the teachers and everything. It's the process of becoming a student that is the scam part. They would be better off just having an open enrollment policy instead of making things up." I agree completely...


Notso

Yorktown,
Illinois,
U.S.A.
Bravo Leslie

#4UPDATE Employee

Fri, October 07, 2005

You are ABSOLUTELY correct Leslie... Who ever made that brainless comment must be hitting their budget!!! Because that's usually the only time most people can stomach the place!!! AIU Online needs to do a better job and spend more money on employee relations! About 50% of the things I've read on rip-off report are from employees!! Why are so many disgruntal??? I'll tell you why because AIU has a cult like atmosphere for it's employees. What I mean by that is this... This job will consume your life!!! The hours spent working there are totally outrageous! The schedules that most are expected to work leave very little time to do much else! So GOD forbid you have a family (family life) well kiss it good by! Because you will only see your family during waking hours right in the morning and late at night. So if you have any small children, SORRY for ya! If you have any outside friends you won't anymore! Which pushes more of the cult mentality on ya. Because it forces you to be friends with people you work with. They will be the only ones who schedules will compliments yours. That's why so many employees there date each other! You will spend most of your day there so why not! That will be the only constant is that you will be required to put in massive amounts of time at work. They also like to MICRO-manage! Yet this is supposed to be a professional environment? Yeah right? Then treat people like PROFESSIONALS!!! In a sales job there is no reason to make groups of people take the same breaks and lunches all together at the same time. The last time I heard of something like this was from a friend of mine's kid in elementary school. It's not like maybe in a retail store where you need people to cover it makes no sense whatsoevery!! Regulated lunches and breaks... Why in the world would you do sales under these conditions? They are treading very dangerous water with their tactics! These are peoples lives! Consider the person they let go that just missed their son's soccer practice or their daughter's ballerina concert to be at work! To get fired the next month for not hitting their ESP. They will move you out of the door so quickly if you do not buy into their plan. These things push people over the edge and as a result cause the building tension to explode into an episode of chaos. Why even tamper with a ticking time bomb? But they do all this to control you and your life. Try making any outside plans that don't include work and guaranteed you will have to change them. I do notice some of my peers have families and my heart goes out to them! Because with all the time they spend at work I don't know how they ever see their families! The real question is will it change the environment slightly at best! I'm sure they are really tired of seeing post by ex-employees in the paper or on these blog boards and if I ran a company I would be tired of it too! But I would have to know something has to change and quick! This company is very young (the online division) 5 years in existence. So yes there are growing pains but along the way they are not learning anything. They are so busy chasing a profit they totally lose all focus on the people who make it possible! This is probably their greatest downfall. Their inability to cultivate their work force. To them I'm sure this is biting the hand that feeds you but for how long will that hand be feeding you? Is it a hand you can rely on or are you cowering hoping that the hand doesn't smack you in the face when you were expecting to be fed? I would like to tip my hat to Leslie for her comment you were right on the money with your comment. No it's not a scam in the sense you will not get something for it. You will pay tuition (similar amount at any other school). You will get a degree but what you are told to get in there, that is untrue! Take you to the accpetance committee... (there isn't one). They made one up and it consists of people in management their for the team! Why would they turn away any applicants... It helps their numbers and makes them look good so they have to accept you. They don't care if you qualify they just want to make sure you know you will have to take out loans! CaChing$ Then you are accepted-Congratualtions! School work is real, the teachers and everything. It's the process of becoming a student that is the scam part. They would be better off just having an open enrollment policy instead of making things up. Well dear friends I am signing off but I will continue to check to see the posts. Stay tuned and do your research (on your own)!


Leslie

Chicago,
Illinois,
U.S.A.
You must be hitting budget this month...

#5UPDATE EX-employee responds

Fri, September 23, 2005

Because if you weren't, you wouldn't be so passionate about AIU. You make some valid points, but should students trust their future with a school that chooses the process over the person. At what point does the consciousness of an individual stop and say it's not right to play the "Numbers Game" with potential students and employees lives. I'm not sure how comfortable potential students would feel if they knew that at the end of the day their lives are marked up on a board according to appointments, cows, and enrollments that the advisor had for that day. Cow? What does a cow have to do with this??? ATTENTION ALL POTENTIAL STUDENTS!!! If you get through the first interview, then do the second interview and you tell your admissions advisor that you're going online to fill out the application because they have done a guilt close on you, which means they have made you feel crappy about were your life is so out of guilt you fill out the application, once you get off the phone with the advisor you are then called a "COW" because they have wheeled you. Just like a wrangler. Management decided to give the name "COW" a purpose by saying that it's an abbreviation for "Contract On the Way." However, when SACS the organization that accredits AIU announced that they were visiting earlier this year, management changed "COW's" to "CI's" which means "Completed Interview." How convenient to do a name change when SACS comes around. The things that happen at AIU is appalling, and employees buy into it because they are paid well and know that no other company is going to pay them that well considering that about 90% of the advisors do not have degrees, but they have sales experience. Please do not kid yourself in believing the lies that they tell you. Any school that divides its admission's staff into teams called: GOAL BUSTERS, HIGH ENROLLERS, THE MASTERS, ROCK N' ROLLING-can not be trusted. People these are real team names and each speaks for itself. Please use sound judgment when selecting a school. Be smart.


Leslie

Chicago,
Illinois,
U.S.A.
You must be hitting budget this month...

#6UPDATE EX-employee responds

Fri, September 23, 2005

Because if you weren't, you wouldn't be so passionate about AIU. You make some valid points, but should students trust their future with a school that chooses the process over the person. At what point does the consciousness of an individual stop and say it's not right to play the "Numbers Game" with potential students and employees lives. I'm not sure how comfortable potential students would feel if they knew that at the end of the day their lives are marked up on a board according to appointments, cows, and enrollments that the advisor had for that day. Cow? What does a cow have to do with this??? ATTENTION ALL POTENTIAL STUDENTS!!! If you get through the first interview, then do the second interview and you tell your admissions advisor that you're going online to fill out the application because they have done a guilt close on you, which means they have made you feel crappy about were your life is so out of guilt you fill out the application, once you get off the phone with the advisor you are then called a "COW" because they have wheeled you. Just like a wrangler. Management decided to give the name "COW" a purpose by saying that it's an abbreviation for "Contract On the Way." However, when SACS the organization that accredits AIU announced that they were visiting earlier this year, management changed "COW's" to "CI's" which means "Completed Interview." How convenient to do a name change when SACS comes around. The things that happen at AIU is appalling, and employees buy into it because they are paid well and know that no other company is going to pay them that well considering that about 90% of the advisors do not have degrees, but they have sales experience. Please do not kid yourself in believing the lies that they tell you. Any school that divides its admission's staff into teams called: GOAL BUSTERS, HIGH ENROLLERS, THE MASTERS, ROCK N' ROLLING-can not be trusted. People these are real team names and each speaks for itself. Please use sound judgment when selecting a school. Be smart.


Leslie

Chicago,
Illinois,
U.S.A.
You must be hitting budget this month...

#7UPDATE EX-employee responds

Fri, September 23, 2005

Because if you weren't, you wouldn't be so passionate about AIU. You make some valid points, but should students trust their future with a school that chooses the process over the person. At what point does the consciousness of an individual stop and say it's not right to play the "Numbers Game" with potential students and employees lives. I'm not sure how comfortable potential students would feel if they knew that at the end of the day their lives are marked up on a board according to appointments, cows, and enrollments that the advisor had for that day. Cow? What does a cow have to do with this??? ATTENTION ALL POTENTIAL STUDENTS!!! If you get through the first interview, then do the second interview and you tell your admissions advisor that you're going online to fill out the application because they have done a guilt close on you, which means they have made you feel crappy about were your life is so out of guilt you fill out the application, once you get off the phone with the advisor you are then called a "COW" because they have wheeled you. Just like a wrangler. Management decided to give the name "COW" a purpose by saying that it's an abbreviation for "Contract On the Way." However, when SACS the organization that accredits AIU announced that they were visiting earlier this year, management changed "COW's" to "CI's" which means "Completed Interview." How convenient to do a name change when SACS comes around. The things that happen at AIU is appalling, and employees buy into it because they are paid well and know that no other company is going to pay them that well considering that about 90% of the advisors do not have degrees, but they have sales experience. Please do not kid yourself in believing the lies that they tell you. Any school that divides its admission's staff into teams called: GOAL BUSTERS, HIGH ENROLLERS, THE MASTERS, ROCK N' ROLLING-can not be trusted. People these are real team names and each speaks for itself. Please use sound judgment when selecting a school. Be smart.


Leslie

Chicago,
Illinois,
U.S.A.
You must be hitting budget this month...

#8UPDATE EX-employee responds

Fri, September 23, 2005

Because if you weren't, you wouldn't be so passionate about AIU. You make some valid points, but should students trust their future with a school that chooses the process over the person. At what point does the consciousness of an individual stop and say it's not right to play the "Numbers Game" with potential students and employees lives. I'm not sure how comfortable potential students would feel if they knew that at the end of the day their lives are marked up on a board according to appointments, cows, and enrollments that the advisor had for that day. Cow? What does a cow have to do with this??? ATTENTION ALL POTENTIAL STUDENTS!!! If you get through the first interview, then do the second interview and you tell your admissions advisor that you're going online to fill out the application because they have done a guilt close on you, which means they have made you feel crappy about were your life is so out of guilt you fill out the application, once you get off the phone with the advisor you are then called a "COW" because they have wheeled you. Just like a wrangler. Management decided to give the name "COW" a purpose by saying that it's an abbreviation for "Contract On the Way." However, when SACS the organization that accredits AIU announced that they were visiting earlier this year, management changed "COW's" to "CI's" which means "Completed Interview." How convenient to do a name change when SACS comes around. The things that happen at AIU is appalling, and employees buy into it because they are paid well and know that no other company is going to pay them that well considering that about 90% of the advisors do not have degrees, but they have sales experience. Please do not kid yourself in believing the lies that they tell you. Any school that divides its admission's staff into teams called: GOAL BUSTERS, HIGH ENROLLERS, THE MASTERS, ROCK N' ROLLING-can not be trusted. People these are real team names and each speaks for itself. Please use sound judgment when selecting a school. Be smart.


Jim

Schamburg,
Illinois,
U.S.A.
Some thoughts.

#9Consumer Comment

Mon, September 19, 2005

As someone who has approached these companies for continued education let me discuss some of my thoughts. As far as employers/recruiters looking at these degrees; How long ago were institutions that dealt in career focused degrees looked upon as a waste of time and money? Now taking a look at Devry and the others like them, they are perfectly acceptable ways of getting an education. In addition, most of those people are far more ready to enter their fields than a typical university degree holder just based on class size and real world education. As far as cost goes; Yes there is going to be some expense onset as a result of gapping in loans/grants and actuall expense. After returning to a CC after 9 years, I was on track to graduate until the next semester when the school decided not to honor 3 courses it accepted when I originaly enrolled. Guess what, need to pay for those. Commute to a standard campus? Need to pay for that. Want to live in an apartment instead of a dorm? Time to pay for rent, utilities, food, beer.... Can't get a decent paying part time job due to student saturation of an area? Time to call mom and dad... There is money involved in getting your education. Yes, some can be offset by the goverment but quit assuming it is your right for people to hand you a degree. As far as the admissions advisors go, it is a sales job. They're competing against all of the tiny online schools in addition to all of the other campuses out there. However the demographic they have is typicaly like me who have gone before, had some circumstance arise, and now have a deep rooted fear of putting life on hold to get a degree. Most people need a major kick in the rear to change their phone service let alone decide to do something benificial in their lives so if the reps truely believe what their scripts say and it helps people get over that hump, good for them.

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