- Report: #1216266
Complaint Review: AKA - Internet
Reported By:
AJ Burcham -
High Point, North Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
AKA
Internet, USA
Web:
www.limoonthelake.com
Categories:
Business Rating:
(0)
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AKA baseball bats Didn't ship order. Now I can't get a full return. China Internet
I ordered a softball bat on 02/05/15 from www.longbeachweddingcollective.com. There was no email confirmation of order. I contacted the company via email 02/09/15 asking for a tracking number. They replied and told me that it has been sent out, but they don't have the tracking number. Somewhere during this time, their website address changed to www.limoonthelake.com.
I finally got a tracking number in an email on 02/25/15 after I should have already had my order. When I tracked it, it said that it was delivered on the 17th in Berkeley, CA. I logged onto their website to check my profile to make sure that I didn't make an error anywhere. Nope, bill to and ship to is in High Point, NC. So why did my order go to California? I emailed the company once again asking for them to double check that number because it wasn't delivered to the ship to address. In an emailed dated 03/05/15 they once again told me that that IS my tracking number. Once again I told them I do NOT live in CA....I live in NC. Frustrated I told them to forget it, just cancel my order and refund me the full purchase amount.
This processes is still ongoing with them wanting to give partial refund 30%.
