- Report: #1298129
Complaint Review: Aklys Defense LLC; Joe Meaux CEO - Baton Rouge Louisiana
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Aklys Defense LLC; Joe Meaux CEO
9683 Mammoth Ave Baton Rouge, 70814 Louisiana, USA
Phone:
225-246-7872
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Aklys Defense, LLC; Joe Meaux, CEO Meaux Guns & Ammo Buyer Beware - Aklys Defense, LLC will take payment but will not provide refund Baton Rouge Louisiana
Paid Aklys Defense, LLC in full for a Falcata AR 10 on Oct. 30, 2015. Mr. Joe Meaux, CEO, stated the rifle would be ready for shipment in 4 - 5 days. At the end of November, Joe stated that the rail was on backorder.
Over the past 4 months, the customer service provided by Mr. Meaux has increasing diminished to the point that he no longer responds to voice/text/email messages. On March 8, 2016 I emailed Mr. Meaux requesting full refund yet received no response.
March 14, 2016 – I sent a follow up email to Mr. Meaux requesting the status of my refund, yet still no response. I followed up with a text message and received the same result. No response. Again, on March 16, 2016 I left a voice message on Mr. Meaux's cell phone but received no response.
March 24, 2016 - 2:33pm - Called Alkys Defense and spoke to Gabriel who stated Mr. Meaux was on a conference call and that the refund would be processed the same day.
March 31, 2016 - Complaint filed with and accepted by the BBB.
April 5, 2016 - Contacted Baton Rouge Police Department's 3rd District Office to determine how they can assist me to resolve this matter.
Buyer beware!
1 Updates & Rebuttals
Item finally received after 9 months
#2Author of original report
Tue, June 28, 2016
Due to the complaints filed on RipOffReport.com, Baton Rouge Office of the Attorney General and the Baton Rouge Better Business Bureau and daily phone calls and emails, I finally received my rifle from Aklys Defense.
This nightmare of an experience is finally over.
Buyer beware - still.
