- Report: #1301574
Complaint Review: ALIBABA / ALIEXPRESS - Internet
Reported By:
Pissedoff916 -
ISSAQUAH, Washington, USA
Submitted:
Updated:
-
Author Confirmed
Why?
ALIBABA / ALIEXPRESS
Internet, USA
Web:
www.aliexpress.com
Categories:
Business Rating:
(0)
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ALIBABA / ALIEXPRESS Seller: Lv Elena SELLER RIPPED ME OFF CHINA Internet
Report Attachments
I made two purchases on Aliexpress.com early in March. !st order: shoes were wrong color and did not fit. I had to open a dispute. I returned the shoes. I kept messaging them, and the seller said she could not track the goods. I kept resending the tracking number. She finally acknowledged the goods were recieved at the warehouse. Still no refund. The 2nd order: I finally got the shoes. Way too huge. I messaged the seller, sent her the picture she asked for. I had opened up a dispute.
Went online chat several times. They closed the dispute without a refund, or instructions to return the goods. I was online again, and was told I did not respond in time for the dispute. This is a lie! They have used that excuse to keep my money. There is NO way to contact them other than chat. I found a phone number, but it is a bogus number. So, now I am out almost $100.00 for these two orders. I filed a complaint online at the FBI's site. I am so pissed off, my blood is boiling!
